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Interpersonal

Interpersonal. Electronically Mediated Communication. Electronically Mediated Communication. Online through e-mail, newsgroups, and chat rooms Offline via cellular telephone . Microsoft Photo. Microsoft Photo. The World Wide Web.

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Interpersonal

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  1. Interpersonal Electronically Mediated Communication CA 104 (Aitken)

  2. Electronically Mediated Communication • Online • through e-mail, newsgroups, and chat rooms • Offline • via cellular telephone Microsoft Photo Microsoft Photo CA 104 (Aitken)

  3. The World Wide Web • The World Wide Web is a part of the Internet where information is presented in a highly visual, often multi-media format. • Information on the Web is presented in Web pages. • A collection of Web pages belonging to the same organization or person is called a Web site. CA 104 (Aitken)

  4. Sender via modem ISP Internet Service Provider using browser WWW page CA 104 (Aitken)

  5. Sender via modem Microsoft Photo CA 104 (Aitken)

  6. URL http://www.oup.com/us/interact CA 104 (Aitken)

  7. Search Engines • A search engine is a software program that helps you to identify Web sites relevant to the topic you are researching. Some popular ones are: • Google: http://www.google.com • Yahoo: http://www.yahoo.com • AltaVista: http://www.altavista.com • Lycos: http://www.lycos.com CA 104 (Aitken)

  8. Cellular Phones • Are a boon to emergency personnel • Contribute to a general sense of safety and security • Provide a personal status symbol Microsoft Photo CA 104 (Aitken)

  9. Microsoft Photo Microsoft Photo Cellular phone calls can disrupt conversations, turn private conversations into public events, infringe on quiet zones, and disrupt public events. Microsoft Photo Microsoft Photo CA 104 (Aitken)

  10. Cellular Phone Etiquette • Turn off your cell phone or pager (or turn it to vibration) in all theatre, musical, and public speaking events. • Do the same in the university classroom • Make time for quality communication with intimates when the cell phone or pager is off. CA 104 (Aitken)

  11. E-mail – electronic correspondence conducted between users on a network • Is faster than traditional mail • Is public, not private • Although not truly free, has no per-message cost CA 104 (Aitken)

  12. E-mail Guidelines • Take advantage of delayed feedback. • Include the wording that your are responding to in your e-mail. • Take into account the absence of nonverbal cues to meaning. • Use common abbreviations sparingly, if at all. • Keep in mind that e-mail messages are not secure. CA 104 (Aitken)

  13. E-mail Sender Skills Microsoft Photo • Use precise, specific, concrete words. • Provide details and examples. • Describe your feelings. • Present your ideas politely. E-mail is a form of communication and is part of your “presenting self” in the same way that other verbal and nonverbal messages are. CA 104 (Aitken)

  14. E-mail Receiver Skills Microsoft Photo • Listen actively to what the person has said. • Be sensitive to the person’s feelings. • Paraphrase key ideas before you respond. • Be supportive when a person is sharing good news. • Praise a person’s accomplishments. • Try to comfort a person who’s hurting. CA 104 (Aitken)

  15. Newsgroup – an electronic gathering place for people with similar interests Chat Room – online interactive message exchange between two or more people CA 104 (Aitken)

  16. EM vs. Face to FaceCommunication • EM communication is less rich than face-to-face. • EM communication is slower paced than face to face conversations. • EM communicators are perceived to be less supportive. CA 104 (Aitken)

  17. How likely are online relationships to move to other communication channels? -Parks and Floyd CA 104 (Aitken)

  18. Problems and Risks of Online Relationships • Abuse of Anonymity • Dishonesty (in any communication situation, self-disclosure should occur only if it is reciprocated) • Addiction CA 104 (Aitken)

  19. Electronic communication is great, however . . . Microsoft Photo CA 104 (Aitken)

  20. CA 104 (Aitken)

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