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Virtual IT of Florida “Trusted Worry-Free IT”

Virtual IT of Florida “Trusted Worry-Free IT”. About Virtual IT of Florida. Southwest Florida Local Managed Services Company Technicians throughout Florida, N orth Carolina, and New York Knowledgeable Core Team

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Virtual IT of Florida “Trusted Worry-Free IT”

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  1. Virtual IT of Florida“Trusted Worry-Free IT”

  2. About Virtual IT of Florida • Southwest Florida Local Managed Services Company • Technicians throughout Florida, North Carolina, and New York • Knowledgeable Core Team • Certified Team Members in Systems, Network, Security, Telephones, and Desktop Applications • Full Range of IT Services • Enterprise IT Services for the Small Businesses • Solid and Stable IT Consulting and MSP industry • ITIL Methodology for Service Support • PMI Methodology for Project Management • Change Management Process

  3. Managed Services vs. Break/Fix • Managed Services: • Contract in place for technical support • Proactive Approach • Less “down time” For the Consumer • 24/7 Monitoring • “Health Care Agreement” • Break/Fix: • A problem occurs and a technician is called out to fix the problem • Tech Gets There On A Scheduled Time • Reactive Approach • No Incentive To Fix the Problem

  4. Virtual IT Managed Services • Data Center Outsourcing • Bonita Springs Data Center Hosting • Midrange Server Outsourcing • Good for Startups and Growing Companies • Network Monitoring and Management • Hosted and Managed IP Telephony / Voice • Moving towards a new Cisco Call Manager 8 environment • Managed Remote Access • Remote Infrastructure Management • Email and Messaging Services • Exchange 2007, Outlook Web Access, and Smart Phone Integration • Equipment Maintenance

  5. Virtual IT Service Desk Managed Services • Help Desk/Service Desk Management • Desktop Outsourcing • Managed IT Procurement • Telecommunications Expense Management • Asset Management • Managed Endpoint Security

  6. Virtual IT Security Services • Hosted and Managed Firewall • Hosted and Managed VPN • Managed Wireless • Managed Intrusion Detection • Vulnerability Scanning • Incident Management • Anti-Virus & Spam Management • Secure Messaging/E-mail • Threat Assessment Monitoring

  7. Clients

  8. What We Are Looking For • Knowledgeable Intern to help with one or more of the following core areas • Desktop / Network Technicians • Systems Administration • Security Administration • VoIP/Communications Administration • Service Desk Support

  9. Questions?

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