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Enhancing Inflight Experience with Advanced Connectivity and Cabin Services

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Discover innovative solutions for inflight entertainment and enhanced cabin services presented by Aircell LLC on March 25, 2010. Passengers can enjoy video content through personal devices with the convenience of onboard stored movies via high-speed Wi-Fi. The enhanced services include a range of offerings such as theatre tickets, theme park passes, and an expanded food and beverage selection. Operational improvements focus on real-time coordination and improved efficiencies while ensuring secure, prioritized data transmission throughout the cabin.

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Enhancing Inflight Experience with Advanced Connectivity and Cabin Services

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  1. Beyond Email and Web Surfing… Aircell LLC Kathee Muldermans March 25, 2010

  2. Agenda • Video • Enhanced Cabin Services • Operational Applications • Connectivity Considerations

  3. Video • Passengers can browse a library of video content • Get specific information on each title • Purchase & then watch from their own personal device • Cached video content is stored on an onboard server and movies are sent over the high speed in-cabin aircraft Wi-Fi network • Movie/content will be stored on the user’s laptop once purchased • Provides flexibility in when they view it - onboard or on the ground

  4. Enhanced Cabin Services with Connected Handheld POS Devices • More Robust Merchandising • Theatre Tickets • Theme Park Tickets • Expanded Food & Beverage Selection • Passenger Re-accommodations • Real time Cabin Discrepancy Logs • Ground Service Coordination

  5. Operational Applications Inflight Ground Services Maintenance Improved Efficiencies Across All Work Groups

  6. Connectivity Considerations • Enough bandwidth to support the traffic • Prioritize & optimize the data being transmitted • Airline needs to decide what data is most critical to push • Security of system and data • Multiple VLANs • Ability to separate traffic so airline traffic and passenger traffic never mix

  7. Connectivity Considerations • Coverage • Seamless across the fleet • Regulatory & Certification Issues • Cost • Integration • Resources • Cross Departmental Commitment • Overall improved efficiencies

  8. Thank You! Contact Information: Kathee Muldermans Director of Sales Aircell LLC 630.647.1057 (office) 630.220.0732 (mobile) kmuldermans@aircell.com

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