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Secrets of High-Performing Mega Teams

Secrets of High-Performing Mega Teams

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Secrets of High-Performing Mega Teams

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  1. Secrets of High-Performing Mega Teams Gene Rivers

  2. Gene Rivers Tallahassee, FL OP/Owner, 4 Market Centers The Rivers Team Secrets of High-Performing Mega Teams

  3. Please complete an evaluation formfound in the back of your program guide. Secrets of High-Performing Mega Teams

  4. “If you want to build a ship, don’t drum up people together to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.” - Antoine de Saint-Exupery Secrets of High-Performing Mega Teams

  5. Share the Vision • Have a Big Vision and don’t keep it a secret • Long view—“Someday Plan” • One-year, three-year • Org chart • Show the path of opportunity for team members • Share with affiliates—find talent for you • Match roles with right people Secrets of High-Performing Mega Teams

  6. Always Grow from Admin First • The business is 60% admin • Be prepared to handle volume first, then build volume • Follow the 7th Level growth plan • Value proposition • Service and benefit to clients • Service and benefit to team members Secrets of High-Performing Mega Teams

  7. Focus on Great Client Care • Build a massive repeat and referral pillar • Most predictable income source • Low-cost per deal when built right • Check on client satisfaction weekly • Repeat question—“Are you being treated the way your family and friends should be treated?” Secrets of High-Performing Mega Teams

  8. Success Built on Three Pillars • Powerful 1-3-5 • Incorporate prospecting and marketing in each • Sphere/Past client is number one Secrets of High-Performing Mega Teams

  9. Hire Talent • Track Record/Trajectory • AVA • Integrity • Motivation • Personal Someday Plan Secrets of High-Performing Mega Teams

  10. Develop Team Members • Know what they want long term • Know the probable path for them within the team long vision • Help them get theirs … you will get yours Secrets of High-Performing Mega Teams

  11. Develop a Team of Specialists • Each should go to mastery • Focus on their top talent • Don’t waste time on fixing weakness • As you grow, everyone’s task list should shrink • They should teach their role in the Market Center Secrets of High-Performing Mega Teams

  12. Follow the Model • Have the team do an MREA Book Club annually • Have the team attend Masterminds / Mega Camp / Family Reunion • Do not bend your business around a person … find people to fit the roles instead Secrets of High-Performing Mega Teams

  13. Key Goals Very Visible and Tracked • Posted on the wall • Total contacts • Total appointments • Total units seller/buyer • Total volume • Printed on internal communications • Broken down to each team member’s piece Secrets of High-Performing Mega Teams

  14. Systems Developed and Defined • Laid out in operations manual • Updated by each team member’s area of operation before annual review • Compared to MREA manuals • Compared to other agent operations manuals Secrets of High-Performing Mega Teams

  15. Lead Generation Is First • Defined • Time blocked • Budgeted • Tracked • Daily—around the clock Secrets of High-Performing Mega Teams

  16. Socialize • Luncheons • Parties • With spouses • With kids • Dinners • With spouses • Charity work • RED Day • Local need Secrets of High-Performing Mega Teams

  17. WORKWORKWORKWORKEvery Day! Secrets of High-Performing Mega Teams

  18. Thank You! Please complete an evaluation form found in the back of your program guide. To download a free copy of this presentation, GO TO: www.familyreunion.kw.com/downloads