Complementing Quality of Care with Innovation and Efficiency Budgie Amparo, RN, MSN May 31 st , 2012

1. Quality of Care Efficiency Innovation Complementing Quality of Care with Innovation and Efficiency Budgie Amparo, RN, MSN May 31st, 2012

2. Potential Threats to Quality of Care

3. Leadership/Management and Quality of Care Are you a LEADER or a MANAGER?

4. Leadership Self Test 1 2 3

5. Leadership Self Test I think more about immediate results than I do about mentoring others? • Managers focus on the process and immediate efficiency more than leaders do. • Leaders think about how they invest their time to develop the strongest talent so that those people can grow and do more and more over time. “True” – Manager “False”- Leader

6. Leadership Self Test I spend more of my time and attention on my weaker performers than I do with my top performers, who basically take care of themselves. • Leaders use their time as a reward, and seek to invest their attention where it can have the most upside impact. • Generally speaking, people have the most opportunity to grow and become truly great where they already demonstrate strong performance, and so leaders tend to avoid remedial projects or the constant oversight of weaker performers. Instead, they spend more of their attention on the people who are the best at what they do, since those are the people who will bring invent the greatest process & performance improvements in the future. • Managers tend to focus more on problems to solve than they do on opportunities to boost people toward previously unachieved “level of excellence”. “True” - Manager “False”- Leader

7. Leadership Self Test It’s better not to know anything about the personal lives and interests of the people who report to me • Leaders try to learn what makes a person tick, so that means knowing getting to understand them in a more personal way, without being invasive or inappropriate. • Managers tend to be more cut-and dried in the work relations. “True” - Manager “False” - Leader

8. Leaders vs. Managers

9. Leadership vs. Management

10. Health Care Reform Implications to Quality of Care

11. Health Care Reform: Patient Protection and Affordability Act

12. The Healthcare Reform Rethinking our relationship across the continuum. Hospitals must work with previously siloed stakeholders. Continuum of Care

13. Resident Admission Algorithm Sample

14. Early Detection Signs- “Stop, Watch & Go!”

15. Advance Technology Implications to Quality of Care

16. Brand Quality Brand quality or product can be analyzed based on perspective related to objective quality and perceived quality. Objective quality refers to the technical, measurable, and verifiable nature of products/services and quality control. Subjective or perceived quality refers to the consumers’ value judgments or perceptions of quality.

17. Brand Quality

18. Web-Based Labor Management Software for Healthcare

19. The GPS Smart Shoe ™Always on, Always with you. Complementing Quality of Care with Innovation and Efficiency Passive to the wearer – No on/off switches – Locate on demand – Easy for the caregiver – Complete end to end solution - Connectivity through GSM operators worldwide

20. Complementing Quality of Care with Innovation and Efficiency Features The shoe is embedded with a two way GSM/GPRS GPS module with strategically placed antennas for optimal performance, continuously updating the location and movement of its wearer. Easy access to the mini USB Expected battery life 3-5 days

21. The Evolving Technology • Retiring or quitting your job is NOT the solution to run away from evolving technology • Technology has reduced time and space while enhancing communication, thereby opening the possibilities of exploring new boundaries in the area of interdisciplinary • Be legally, morally & ethically cautious using other basic technology i.e. e mail,text messages etc. • Nothing could replace the human aspect of nursing care – holistic approach/factor

22. Traditional

23. Evolving Generations at Work

24. Questions? Comments?