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Experience unmatched international dedicated internet services with Broadwing's extensive global coverage. As a single provider for all your IP requirements, we offer seamless connectivity across multiple countries with a unified billing system, one sales contract, and comprehensive service level agreements (SLAs). Our partnership with Infonet ensures a robust network, handling over 30% of all internet traffic in Europe. Benefit from locally tailored support, complete customer premises equipment (CPE) solutions, and 24/7 customer service for reliable and efficient global communication.
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International Dedicated Internet Customer Presentation
Broadwing’s International IP Offering Single provider for all your IP requirements • Extensive international coverage from an established global carrier • Single bill for all locations • One sales contract • Comprehensive SLA • Complete CPE solutions • One point of contact • 24x7x365 support
Partnering to Deliver the Best • BRW partners with Infonet, an established, facilities-based international IP provider • A 30-year legacy of continuity and stability • Handle 30%+ of all Internet traffic in Europe • 20+ GB Global Network with OC12 trunking • Extensive agreements with local post telephone & telegraph administration (PTTs) for strong in-country support • Presence in every major Internet Exchange, with direct peering connections to over 80 Internet service provider (ISP) networks. • Redundant, private peering between Broadwing and Infonet • “Infonet’s business is cross-border communications, • an expertise that’s difficult to develop.” • International Data Communications
Country Availability • Argentina • Australia • Austria • Belgium • Bolivia • Brazil • Canada • Chile • China • Colombia • Costa Rica • Czech Republic • Denmark • Ecuador • Egypt • Estonia • Finland • France • Germany • Greece • Guatemala • Hong Kong • Hungary • India • Indonesia • Ireland • Israel • Italy • Japan • Korea • Luxembourg • Malaysia • Mexico • Netherlands • New Zealand • Norway • Panama • Peru • Philippines • Poland • Portugal • Puerto Rico • Romania • Russia • Singapore • Slovak Republic • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • UK • USA • Venezuela
Global Network Architecture • Built on Cisco network platform • 20GB network with OC12 trunks • Native IP, utilizing BGP4 routing protocol • Each PoP is connected to two backbone routers in a redundant design • Highly rated for top IP performance Broadwing Network Private Interconnect Points Core Router (GSR) Infonet Network Access Concentration Router Cisco 7206 or 7505 Customer Router
International Dedicated Internet Service Options • Local Loop Speeds* • Fractional DS1/E1 (56K to 512K) • Full DS1/E1 • 2xDS1/E1 • E3 (34Mbps) • DS3 (45Mbps) • OCx/STMx (via ICB) • Internet Port Speeds • 56K • 128K • 256K • 512K • 1.024M • 1.536M • 2M (E1) • 2M-45M (+1M granularity), • OCx (via ICB) • *speed availability varies by country
International Dedicated Internet Service • Primary and secondary domain name service (DNS) • DNS administration and transfers • IP address space • Network-based email service • Customer premises equipment (CPE) • 24 hour telephone and web-based customer support
International Dedicated IPService Level Agreement • Network Monthly Availability = 100%* • Packet Loss = less than 1% • Latency – Intra-region and inter-region latency guarantees *99.5% in Bolivia, Colombia, Costa Rica, Ecuador, Egypt, Poland
Billing and Support • Broadwing offers a complete outsourced solution to support your international locations • Billing • Single bill for all Broadwing IP Services • All services billed in U.S. Dollars • Billing inquiries supported by Broadwing’s U.S. billing center • Support • Single point of contact via toll-free customer service number • In-country, local-language and on-site support • 24 x 7 x 365 • Trained technical staff
Summary – Why Broadwing? • Extensive international coverage from an established global carrier • Single bill for all locations, one sales contract • Comprehensive, inter-regional service level agreements (SLAs) • Complete CPE solutions • Flexible, granular service options (56 Kbps-DS3) • 24x7x365 support