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Welcome to Commissioning for Outcomes

Welcome to Commissioning for Outcomes. Your presenters today are: Dave Smith dave.smith@sesc.org.uk David Qualter davidqualter@sheffieldwellbeing.org.uk. Commissioning for Outcomes. Understanding the concept . . . What’s it all about? Why now?

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Welcome to Commissioning for Outcomes

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  1. Welcome to Commissioning for Outcomes Your presenters today are: Dave Smith dave.smith@sesc.org.uk David Qualterdavidqualter@sheffieldwellbeing.org.uk

  2. Commissioning for Outcomes Understanding the concept . . . • What’s it all about? • Why now? • Quantifying benefits, outcomes and added value

  3. Dilemma! The Third Sector and Social Enterprises create added social value when delivering services – we DELIVER MORE…. But HOW DO WE PROVE IT???

  4. Some PCT Desired Outcomes • Self reported feelings of improved well being • Improved mental health and well being • Improved long term prognosis • Reduced obesity/changes in diet

  5. Commissioning “Commissioning is the process of specifying, securing and monitoring services to meet peoples’ needs at a strategic level. This applies to all services, whether they are provided by the local authority, NHS, other public agencies or by the private or voluntary sectors.” Audit Commission Making Ends Meet – October 2003

  6. The commissioning cycle

  7. The NHS Outcomes Framework 2011/12 • Preventing people from dying prematurely • Enhancing quality of life for people with long-term conditions • Helping people to recover from episodes of ill health or following injury • Ensuring that people have a positive experience of care • Treating and caring for people in a safe environment and protecting them from avoidable harm

  8. Outcomes SROI is an outcomes-based measurement tool, as measuring outcomes is the only way you can be sure that changes for stakeholders are taking place. Important not to confuse outputs with outcomes.

  9. A framework to structure thinking and understanding and provide a way of representing value created by an organisation, policy or activity Its a story not a number

  10. Your Story • Helps you explain what you do more clearly • ‘We understand the value we’re creating’ • ‘Look how well we manage it’ • ‘We can prove it - Strong and clearly evidenced’

  11. The 7 principles of SROI • Involve stakeholders • Understand what changes • Value the things that matter • Only include what is material • Do not overclaim • Be transparent • Verify the result

  12. Selling added value –IMPACT MAP • Impact mapping helps us to: • tell a story about what we do • measure our value • demonstrate change; and • present our added value in quantified and financial terms

  13. Client Journey

  14. NEF example

  15. Useful Sources of Information New Economics Foundation - www.neweconomics.org.uk Social Return on Investment Network – sroinetwork.org.uk Department of Health - http://www.dh.gov.uk

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