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Economic and Management Performance General Framework

Economic and Management Performance General Framework. Presented by Keld Ludvigsen Director of Finance CAA Denmark and Chairman of ANSEP. The process. ANSConf 2000. The process. ANSConf 2000. ICAO policies Doc 9082. The process. ANSConf 2000. Develop and collect data

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Economic and Management Performance General Framework

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  1. Economic and Management PerformanceGeneral Framework Presented by Keld Ludvigsen Director of Finance CAA Denmark and Chairman of ANSEP

  2. The process ANSConf 2000

  3. The process ANSConf 2000 ICAO policies Doc 9082

  4. The process ANSConf 2000 • Develop and collect data • Evaluate and improve • quality of services • Use in support of • investment decisions • User consultation • Transparency in costs ICAO policies Doc 9082

  5. The process ANSConf 2000 ICAO policies Doc 9082 ICAO guidelines Doc 9161

  6. The process ANSConf 2000 ICAO policies Doc 9082 • Performance Management • Areas of measurement • Applying results ICAO guidelines Doc 9161

  7. The process ANSConf 2000 ICAO policies Doc 9082 ANSEP Preparation SPans 2007 ICAO guidelines Doc 9161

  8. The process ANSConf 2000 ICAO policies Doc 9082 Performance Management and Measurement for Air Navigation Services Providers ICAO guidelines Doc 9161

  9. Performance Management Process

  10. Consult with users and stakeholders Performance Management Process Define objectives of ANSP Identify main ANSP cost drivers Select ANSP performance indicators Establish performance targets Create and implement a plan Measure and assess ANSP performance Publish information on results

  11. Consult with users and stakeholders Performance Management Process Define objectives of ANSP Identify main ANSP cost drivers Select ANSP performance indicators Establish performance targets Create and implement a plan Measure and assess ANSP performance Publish information on results

  12. Necessary Provision • Effective governance structure • Develop/update appropriate management systems • Use international reporting and accounting standards

  13. Adoption of Goals and Objectives Understand ANSP contribution to overall performance Focus on outcome and activities Limited numbers Improving safety, productivity, quality and cost-effectiveness Measurable

  14. Setting Targets Defined external Relate to ANSP’s ongoing efforts Internal performance indicators Comparison among ANSPs Developed in consultation with managers concerned

  15. Consultation

  16. Consultation • Opportunity to have their say • Engaged from an early stage • Establish an agenda for formal consultation • Clarify the process and the stakeholders • Use methods appropriate for the subject • Documents easy to understand • Enough time • Reasoned response by interested parties • Responses acknowledged • Well documented decisions

  17. Economic and Management PerformanceGeneral Framework Presented by Keld Ludvigsen Director of Finance CAA Denmark and Chairman of ANSEP

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