Hotel Food & Beverage The Banquet Department
Key Terms • Banquet • Convention • Clients • Banquet Event Order • Banquet Manager • Banquet Servers • Banquet Setup Staff
Banquet Department • The banquet department handles all special food events at a hotel. • A banquet is food served in honor of a special occasion. • There are two types of banquets: • Business Banquet • Social Banquet
Banquet Department • The term banquet includes receptions. • Business banquets are often planned during conventions and business meetings. • A convention is a large meeting, usually sponsored by a group for its members. • In addition, career and technical student organizations hold conventions.
Banquet Department • During a convention, banquets are held for business meeting, awards ceremonies, receptions, networking, and socializing. • Banquet occasions include: • Awards Ceremonies • Weddings • Bar Mitzvahs • Graduations • Birthdays • Proms • Anniversary
Booking The Banquet • A banquet is booked through the sales department. • The sales department separates banquets into two categories: • Single Event Banquet • Meeting Banquet
Booking The Banquet • In a single event banquet, the purpose is the banquet. • Single events can be • Business • Social • Banquet customers are often called clients. • In a meeting banquet, the banquet is a part of a larger event • Meeting banquets are usually part of a business convention.
Booking The Banquet • The banquet event order is a written record of all the decisions that have been made about what the client wants during the banquet. • The event order can include: • The number of people • Time of banquet • Type of service • Choice of foods • Timing of courses • Room setup • Décor • Audiovisual needs
Banquet Department Staff • The banquet manager is responsible for making sure that all aspects of each banquet run smoothly • They are also responsible for making sure that the instructions from the sales department and clients are carried out. • The banquet chef is responsible for feeding all large groups in the hotel. • They are also responsible for any buffet and showpieces such as ice sculptures.
Banquet Department Staff • The banquet servers are responsible for serving food and beverage during the banquet • The banquet setup staff is responsible for moving and arranging the room dividers, tables, and chairs
Banquet Department Staff • The audiovisual staff may be in house or from an outside company. They are responsible for: • Projection screens • Overhead • Data projections • Microphones • Public address system • Music equipment