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ERO (Transmitter) Training Module 3

ERO (Transmitter) Training Module 3. Transmitting and sending Training returns. CCH. CCH. CCH transmits returns to IRS via FTP protocol. Form 1040. Processes e-file and DB info. Batches returns for IRS Service Centers. ERO transmit returns to CCH EFC. Batch is

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ERO (Transmitter) Training Module 3

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  1. ERO (Transmitter) TrainingModule 3 Transmitting and sending Training returns ERO TRAINING - MODULE 3

  2. CCH CCH CCH transmits returns to IRS via FTP protocol Form 1040 Processes e-file and DB info Batches returns for IRS Service Centers ERO transmit returns to CCH EFC Batch is received by IRS IRS checks returns for various errors Acknowledgement files are generated IRS drains returns Midnight & Noon Ack files posted to IRS Systems & Transmitters Ack file split & distributed to EROs Ack File received and processed by CCH Life Cycle of an E-file If return is accepted, IRS forwards the return to the State for Processing and drain on next sheet

  3. Is Return Accepted? ERO receives & processes Ack files ERO corrects return and re-creates e-file YES NO ERO completes return processing IRS sends info to MasterFile for posting & refund processing Paper Check processed & printed for mailing on 15th day Direct Deposit sent via ACH for posting on 8th day From “If accepted” box on prior sheet IRS drains accepted returns Thursday 3

  4. Creating the e-file from Inside the Tax Return (Done by Counselor or QR) • Log in as the appropriate user • Admin can edit returns for all users • Open the completed return • Run Diagnostics • Press F10 from the Forms list • Click on the diagnostics icon • Press Ctrl-D • Click the E-file button ERO TRAINING - MODULE 3

  5. TaxWise runs diagnostics on the return • Review any errors in the Diagnostics Results window • Errors found. Could not create IRS electronic return • IRS Electronic return is created and stored on disk ERO TRAINING - MODULE 3

  6. Make IRS e-files does not allow the user to correct e-file errors • Must open the return to correct any e-file errors Note: If you are logged in as a specific user, you only have access to returns in that user. ERO TRAINING - MODULE 3

  7. IRS Federal/State e-file program • State return is sent with the Federal return to the IRS • Federal return is accepted • IRS makes the state e-file available for the state • Federal return is rejected • State e-file is not available for the state • Must file the state again when the Federal is re-sent ERO TRAINING - MODULE 3

  8. Quick Recap: Electronic Files • Quick look at what we have covered: • Life cycle of an e-file • Creating an e-file from inside tax return • Federal/State e-file program • What questions do you have before we take a look at transmitting e-files? ERO TRAINING - MODULE 3

  9. Things to know before you transmite-files to CCH • Create the e-file for one or more returns • Internet connection must be active if transmitting via the Internet • Printer must be turned on and ready to print the Declaration Control Report (DCR) Note:If you are running TaxWise on multiple stand alone computers, you must designate one as the transmitting computer. ERO TRAINING - MODULE 3

  10. Transmitting your Federal and State returns to the TaxWise Electronic Filing Center • Login with the appropriate user name • Users assigned to the Training Group will transmit to the Training Electronic Filing Center • Open the Communications menu • Will display a warning box if the user is assigned to the Training group • Select Send Federal/State Returns to… • Shortcut Ctrl-S ERO TRAINING - MODULE 3

  11. Selecting returns to send to the Electronic Filing Center • Transmission destination defaults to Send Returns to the Electronic Filing Center • Select the returns to send • Only displays eligible e-files • Click Send ERO TRAINING - MODULE 3

  12. Review the Declaration Control Report before transmitting • Things to look for: • Refund/Balance due amount is correct • No duplicate Declaration Control Numbers (DCN) • Returns omitted due to batching errors (Error 189) • Verify that signature documents for each return have been signed ERO TRAINING - MODULE 3

  13. Troubleshooting Tips: Error 189 – The above return has been omitted • Common 189 errors that you see during the transmitting process: • Return was edited after e-file was created • Invalid total record count • Invalid no. statements; e-file has more than 30 statements • The errors sometimes appear in a message box prior to Taxwise displaying the DCR • Click OK on each message box • Invalid e-files are removed from the transmittal file prior to transmission. • The e-file remains on your computer ERO TRAINING - MODULE 3

  14. Error 189: Return edited after e-file created • Possible Causes: • Time and date on stand alone computers are different from transmitting computer • Preparer opened the return and did not create a new e-file • Solution: • Synchronize date and time on all computers • Open the return and create a new e-fie ERO TRAINING - MODULE 3

  15. Error 189: Invalid Total Record Count • Cause: • The return contains a blank statement • Schedule A Detail • Interest Statement • Dividend Statement • Typically caused by carrying forward the return when you have these forms loaded in Tax Form Defaults • Solution: • Remove the blank stmt ERO TRAINING - MODULE 3

  16. Error 189: Invalid Total Record Count • Cause: • Waiver amount is not entered on 2210 correctly • The Penalty waived amount is zero • Solution: • Enter the penalty amount you are waiving ERO TRAINING - MODULE 3

  17. Error 189: Invalid no. Statements • Cause: • A field in the return has the abbreviations STM • Most commonly found in the local wage section of the W-2 • Solution: • Must use a different abbreviation ERO TRAINING - MODULE 3

  18. Print the Declaration Control Report (DCR) • Click the Printer icon • Click OK to print • Click Cancel to quit the printing process • Verify the DCR printed • Close the DCR window • Click the X in the upper right corner of the window ERO TRAINING - MODULE 3

  19. Answer Yes or No to send the transmission • Click Yes if the information on the DCR is correct • The transmission process will begin • Click No if the information on the DCR is not correct • Cancels the transmission • E-files remain on your system to correct and resend ERO TRAINING - MODULE 3

  20. Troubleshooting Tip: The Declaration Control Warning for stand alone computers • Displays the first time you transmit returns • Will not see on a network • Helps you avoid duplicate DCNs • Read the message • Click OK ERO TRAINING - MODULE 3

  21. The communication process begins after clicking Yes to verify your DCR information • Automatically initiates the communication session • Communication progress will be displayed • Blue progress bar • Communication results will be displayed ERO TRAINING - MODULE 3

  22. Cancel the Transmission at any time • Click the Disconnect button at any time to stop the transmission • Disconnect button will change to Connect when the transmission is finished • Connect button will be disabled • Click Close if session was successful Note:TaxWise erases the electronic file once the transmission is successful. ERO TRAINING - MODULE 3

  23. Session log information provides detailedcommunication information • Click the Details button • Task check boxes change to detailed session logs • Click the Print Log button to print the detailed information if desired. ERO TRAINING - MODULE 3

  24. Review the Session Information for transmission messages • Displays transmission messages • Identifies the files you are picking up • Indicates if you do not pick up any files • No Mail to Toss • Indicates if your communication session was successfull ERO TRAINING - MODULE 3

  25. Troubleshooting Tip: What should I do if my communications session is not successful? • Click Connect to try again • TaxWise will try to resend the transmission • Click Close to try again at a later time • TaxWise stores the transmittal file • Will be prompted to send the transmittal file the next time you click Send Federal/State Returns to. • Click Retransmit Batch to send the transmittal file • Click Unbatch to remove the transmittal file ERO TRAINING - MODULE 3

  26. Troubleshooting Tip: Can CCH stop a return that I filed by mistake? • CCH cannot stop returns that have been electronically filed • E-files are automatically placed into a transmittal file to send to the IRS • Correct mistakes if the IRS rejects the return • File a 1040X if the IRS accepts the return NO ERO TRAINING - MODULE 3

  27. 3189 Guidelines: Transmitting Returns • The site must submit returns to CCH as soon as possible • Must be submitted within 3 calendar days from completion of return • Place the signed Forms 8879 in numerical order by DCN • Print the DCR • Review the DCR for any errors ERO TRAINING - MODULE 3

  28. What is the Training Electronic Filing Center? • Year round training tool • Gives preparers the opportunity to experience tax season all year • Simulates IRS acknowledgements • Accepted returns • Rejected returns ERO TRAINING - MODULE 3

  29. Training Electronic Filing Center Requirements • Requirements: • Must be logged in as the Training User or any user assigned to the Training Group • Must have internet access • Must use TaxWise 2007 prior to December 10th • Must use TaxWise 2008 after December 10th • Recommendations: • Access to a printer to print out DCR and Acknowledgement reports ERO TRAINING - MODULE 3

  30. Experience both Accepted and Rejected returns • IRS Accepted acknowledgement for returns in which the primary SSN starts with an even number (0, 2, 4, 6, 8) • IRS Rejected acknowledgement for returns in which the primary SSN starts with an odd number (1, 3, 5, 7, 9) • Rejects codes are random and not related to the return information • Rejected returns will never be accepted because the primary SSN is an odd number Accepted 0,2,4,6,8 Rejected 1,3,5,7,9 ERO TRAINING - MODULE 3

  31. Troubleshooting Tip: I receive an error message when I enter a SSN or EIN • The last 6 digits of the Social Security Number must be the same as the EFIN used to register your software • TaxWise displays a status box indicating the correct 6 digits to use • The last 6 digits of any EIN must be the same as the EFIN used to register your software ERO TRAINING - MODULE 3

  32. Transmitting to the Training Electronic Filing Center • Login as the Training User or any user assigned to the Training Group • Create a return • Create an e-file • Open the Communications menu • Select Send Federal/State Returns • Click Yes on the confirmation box ERO TRAINING - MODULE 3

  33. Lesson Summary: Transmitting • In this lesson we have covered: • The life cycle of an e-file • How to create an e-file • Sending returns to CCH • Processing Acknowledgements • Correcting rejected returns • The Training Electronic Filing Center • What questions do you have? ERO TRAINING - MODULE 3

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