1 / 19

SGH-Q200 Service Education Confidential Internal Use Only

SGH-Q200 Service Education Confidential Internal Use Only. Kwak Min Seok Samsung Electronics R & D 3Group Mobile Communication Division. Contents. SGH-Q200 characteristics How to download a new s/w version to phone? Hot to get trace? Check list for “ Problem report ”.

yolanda-henderson
Télécharger la présentation

SGH-Q200 Service Education Confidential Internal Use Only

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. SGH-Q200 Service EducationConfidentialInternal Use Only Kwak Min Seok Samsung Electronics R & D 3Group Mobile Communication Division SGH-Q200 Serivce Education

  2. Contents • SGH-Q200 characteristics • How to download a new s/w version to phone? • Hot to get trace? • Check list for “Problem report” SGH-Q200 Serivce Education

  3. SGH-Q200 characteristics • GPRS support • Mobile Type B • Class 8 • WAP • SIM Card • SMS • SMG #29, #30, #31 bis • AT command • PBCCH,PCCCH • Alternating CSD and GPRS • Use GPRS where applicable, otherwise use CSD SGH-Q200 Serivce Education

  4. How to download a new s/w version to phone? • Requirements • H/W : SGH-Q200 trace cable • S/W : Optiflash.exe • Data : released new s/w version • Sequence • Run optiflash application • Select Options in menu • Select Settings • Specify external flash loader • Select file to load or verify • Push flash SGH-Q200 Serivce Education

  5. Continue • Run optiflash application SGH-Q200 Serivce Education

  6. Continue • Select Options in menu • Select Settings SGH-Q200 Serivce Education

  7. Continue • Specify external flash loader SGH-Q200 Serivce Education

  8. Continue • Select file to load or verify SGH-Q200 Serivce Education

  9. Continue • Push flash SGH-Q200 Serivce Education

  10. Continue • Download and Finish SGH-Q200 Serivce Education

  11. Continue • PushVerify SGH-Q200 Serivce Education

  12. Continue • Do some reset • After power-on • Do “E2prom reset” by entering • Key string : *2767*2878# • Do “Wap reset” by entering • Key string : *2767*927# SGH-Q200 Serivce Education

  13. How to get trace? • Requirements • H/W : SGH-Q200 trace cable • S/W : Optitrace.exe • Data : trdata.bin • released when new s/w version is made • Sequence • Run optitrace application • Select serial port • Select filter and (de)activate what you want • Get trace • Save trace SGH-Q200 Serivce Education

  14. Continue • Run optitrace application SGH-Q200 Serivce Education

  15. Continue • Select serial port SGH-Q200 Serivce Education

  16. Continue • Select filter and (de)activate what you want SGH-Q200 Serivce Education

  17. Continue • Get trace SGH-Q200 Serivce Education

  18. Continue • Save trace SGH-Q200 Serivce Education

  19. Check list for “Problem report” • If phone encounters a critical error, developers need detailed info • s/w version • enter key string *#9999# • Frequency : every time after special procedure? or once a day? … • Location or time • How to reproduce • Trace log • Detailed error log • enter key string : *#9998#627837793# + *#9998#377# SGH-Q200 Serivce Education

More Related