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Hardware Quality and Design As a F5 Differentiator

Hardware Quality and Design As a F5 Differentiator. Presentation Name/Date. F5 believes customers deserve…. Products that will last Ultimate reliability—delivering 99.999 availability High performance Products that will be supported for many years

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Hardware Quality and Design As a F5 Differentiator

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  1. Hardware Quality and DesignAs a F5 Differentiator Presentation Name/Date

  2. F5 believes customers deserve…. • Products that will last • Ultimate reliability—delivering 99.999 availability • High performance • Products that will be supported for many years • Problems to be handled quickly if they do arise

  3. It Wasn’t Me! Doesn’t work for F5. How can we guarantee what we don’t control? How can we test what we didn’t design? How can we optimize with what was made for the masses?

  4. Why Build Custom Hardware? F5 spends $18-20 Million Dollars Annually on Hardware R&D

  5. Hardware Failures Loss of business Poor customer satisfaction Increased Operational costs SLA defaults $ =

  6. F5 Believes In Transparency F5 wants our customers to know what we do to ensure quality, performance and reliability Hand Selected Components World Class Support Purpose Built Design Best in Class Partners

  7. F5 Believes in Purpose Built Design • Our hardware is designed for Application Delivery • Our hardware is designed to function as a complete system with our software • Robust design process and exhaustive assurance testing enables world class reliability

  8. F5 Believes in Purpose Built DesignHigh Speed Bridge and Disaggregator • High Speed Bridge provides 5X the packet performance than off the shelf solutions • Created in concert with F5’s TMOS operating system • Delivers a system level solution that provides higher performance, reliability, extensibility, scalability than a non-integrated solution • Patented Disaggregator facilitates a near 1:1 linear performance growth

  9. F5 Believes in Testing Above and Beyond • Environmental Stress Screening subjects products to extreme high and low temperatures, voltage extremes • Highly accelerated life testing, simulates years of use and weeds out early design & component flaws • Testing spans product lifetime for continuous improvement F5’s State-of-the-art Environmental Stress Screening Chamber

  10. F5 Believes in Hand Selected Components • Components for application delivery • Most reliable components not the cheapest • Lifecycle commitments

  11. F5 Believes In Best In Class Partners • Comprehensive supplier selection process • Suppliers assemble and test product to strict F5 specifications • Monitored with performance metrics including delivery and quality • All Partners are ISO9000 &140001 certified

  12. Monitoring the Manufacturing Line • Real-Time view into manufacturing line • React quickly to any potential issues

  13. Questions?

  14. The Finished Product

  15. F5: Design for High Availability Dual Hard Drives Two Power Supplies Standard Full RAID redundancy Designed for better reliability Dual Multi-Core CPUs Chosen for long product lifecycle. On Intel’s embedded roadmap.

  16. F5: Design for Quality and Performance 8 GB Compact Flash Industrial quality for extended write life Custom Mezzanine card w./SSL and Compression Chips High Speed Bridge F5 designed board w/industrial strength connectors 5X the packet performance

  17. If you don’t own and control the whole design, how do you diagnose and continually improve? What’s the feedback mechanism into test, supply chain, and manufacturing? Why important? Standard (mass market) SuperMicro x86 server motherboard, not ADC-specific. - Who owns / tests system? - Who validates suppliers with 4 point onsite quality audit? - Who integrates the board ? - Who builds the diagnostics for the ADC? - The server vendor? No. SuperMicro 2U server case. Danger! An ADC can run hot unless mechanicals are designed for optimal airflow. Is this? Chelsio or Intel PCI-E NIC. Expect latency and lower packet rates affecting your apps. SSL acceleration chips on PCI-E cards. Danger! Connectors will unseat with excessive vibration; even from the fans. Intel CPUs not on embedded roadmap. Expect a forced change in 18 months

  18. World Class Technical Support Services

  19. World Class Technical Support Services • F5 provides customer support, 24/7 anywhere in the world • Expedited RMA Services with a 4-Hour delivery window • ISO 9001:2008 Certified

  20. World Class Technical Support Services

  21. Questions?

  22. In Summary F5 believes customers deserve…. • Products that will last • Ultimate reliability—delivering 99.999 availability • High performance • Products that will be supported for many years • Problems to be handled quickly if they do arise

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