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Building an Effective Intranet for Libraries: Insights from Internet Librarian 2007

This comprehensive guide outlines the evolution and implementation of a library intranet, based on insights from the Internet Librarian 2007 conference. It discusses the transition from a network drive to a wiki-based intranet, highlighting the importance of collaboration, informality, and ease of use. The presentation covers the selection of wiki platforms, training strategies, ongoing maintenance, and troubleshooting concerns, while emphasizing the need for staff engagement and adaptation to new technologies. Key tools, issues, and future considerations are also explored.

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Building an Effective Intranet for Libraries: Insights from Internet Librarian 2007

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Presentation Transcript

  1. About our Library • No Intranet prior to now • Network drive instead Internet Librarian 2007 - DIY Intranet

  2. Phase I – Pre Wiki Why an Intranet? • Network drive issues • Get organized & stay current • Improve KM (many of retiring age) • City Intranet: too formal + does not have library specific information Internet Librarian 2007 - DIY Intranet

  3. Phase I – Pre Wiki Why a Wiki? • Collaboration, Informality, and Transparency • Want staff to participate (vertical structure) • Easier to use and find information • Web manager is unable to maintain two websites (bottleneck) Internet Librarian 2007 - DIY Intranet

  4. Phase I – Pre Wiki Picking a Wiki – Our Intranet Needs • WYSIWYG • Free to affordable • Better searching • Web based (wiki farm) • Password protected • Individual staff profiles • Easy to setup, use and learn • Blogging Internet Librarian 2007 - DIY Intranet

  5. Phase I – Pre Wiki Our decision – Jotspot • Free + matched all criteria • Keyword Search within documents • Group Directories app • RSS & email reminders Issues with Jotspot • Google acquisition (no new users, future?) • Maintain backups on network drive • Jotspot Help Group Internet Librarian 2007 - DIY Intranet

  6. Other Wiki Farm Options • Wiki farm comparison(Wikipedia) • PB Wiki (Reference Rolodex Wiki) Internet Librarian 2007 - DIY Intranet

  7. Other Wiki Farm Options Wetpaint (Nancy Pearl Book Lust Wiki) Internet Librarian 2007 - DIY Intranet

  8. Other Wiki Farm Options Wikispot (E-Gov Reference Portal) Internet Librarian 2007 - DIY Intranet

  9. Other Intranet Options Web Content Management Systems • Examples: Twiki, Joomla!, etc Why we didn’t choose this: • No direct access to our server (IT) • Cost: programmers See Wednesday’s Talk (B-304) on CMS Internet Librarian 2007 - DIY Intranet

  10. Phase II – Wiki Setup • Organized wiki: staff needs • Build framework to give staff ideas • FAQ & Tutorials Internet Librarian 2007 - DIY Intranet

  11. Phase II – Wiki Setup (screenshot 1) Internet Librarian 2007 - DIY Intranet

  12. Phase II – Wiki Setup (screenshots 2) Internet Librarian 2007 - DIY Intranet

  13. Phase II – Wiki Setup (screenshot 3) Internet Librarian 2007 - DIY Intranet

  14. Phase III – Training (in process) • Show off wiki (All Staff Meeting) • Train supervisors first to help • Technophobia: fear of editing websites • Let them play - no policies/rules • Use wikis for other library related work • Web calendar tutorial • Reference Rolodex (see slide 7) • Sign Up sheet (next slide) Internet Librarian 2007 - DIY Intranet

  15. Phase III – Training Internet Librarian 2007 - DIY Intranet

  16. Phase IV - Implementation • Designate go-to people for troubleshooting • Develop guidelines (not so much policies) • Dept. Heads responsible for their information • Keep reminding staff (emails) • Keep training staff • On-going process (wiki will keep evolving) Internet Librarian 2007 - DIY Intranet

  17. Issues & Troubleshooting • Bugs: you get what you paid for (free) • Backups • Fear of change • Staff Interest/Participation • setup a committee and delegate tasks • Time: more than a year (approx.) Looking at this Intranet as a long term goal Internet Librarian 2007 - DIY Intranet

  18. Cool Tools • Good way for you to get to try out some web 2.0 tools/apps • Goodwidgets: flash photo widgets • FD's Flickr Toys slideshow & other photo editing tools • Widgetbox: weather, games, news, calculators, and way more • Jing : screenshots/casts from anything on your desktop - Evanced tutorial example. • Stats Counter: Site meter, Statcounter, etc Depending on the wiki you choose, some knowledge of HTML or other markup languages may be needed. Internet Librarian 2007 - DIY Intranet

  19. Part II (Donna Feddern) • Examples on how we use our wiki for an Intranet. Internet Librarian 2007 - DIY Intranet

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  28. Questions? Internet Librarian 2007 - DIY Intranet

  29. Contact Us • Eleni Gogas: egogas@escondido.org Meebo: posixeleni • Donna Feddern: dfeddern@escondido.org You may find a copy of this presentation here: http://www.library.escondido.org/wiki.ppt Thank you ! Internet Librarian 2007 - DIY Intranet

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