Emerald Choice Operations in a New Era Emerald Choice was designed to meet the growing need to address environmentally preferred methods to clean Green at Citywide is …?
Emerald Choice • Green is the lens through which we look at a building • Look through the lens and ask…can we do it better? • Can we recycle, reduce or reuse • Is it sustainable?
Emerald Choice • Sustainability • Meeting the needs of today without compromising our ability to meet the needs of the future • We borrow the earth from our kids • Can we afford it when times are tough?
Emerald Choice • How do we choose better? • Chemicals • Equipment • Consumables • Recycling • Training
Chemicals • Green Seal • Founded in 1989 • Certifies many products and services • Supported by the suppliers as the standard • Cost neutral • What “green” means to many • No disinfectant claims • Use reduced risk products
Equipment • IC will have more costs • Investment in microfiber mandated • Microfiber technology is undeniable • Captures dirt 2 ways • Micro fiber doc in EC manual • Walks off!!! Needs a system
More Equipment • Multi filer vacuums – Backpacks • Low dust floor machines • Low moisture carpet cleaning • Mixture control
Consumables • Green Seal • DfE- EPA program that is very effective • No aerosols • Liners with recycled content • Many choices depending on $$$
Recycling • Easy to do through trash collector • Large bins or desk pick-up • Other items • Very effective Green activity
Training • Same methodology applies to traditional cleaning • Additional training on environmental factors needed • Don’t need to change crews • Any successful IC can succeed in EC also
Shades Of Green • Shades of green will be presented to the customer based on the needs of the customer and financial situation • Light to Dark available
How to use • Customer chooses based on the level of Green they desire • We suspect most in light Green and then Green • Ops verifies IC has the equipment and chemicals in place to meet the criteria • Use spreadsheet and audit survey
NM Role • Night Managers need to know the level of Green purchased and what to look for • Biggest success factor is ridding the building of the old stuff • Non-negotiable with IC if they want to clean the building
QCM Role • QCMs need to present the program via the “Quick Guide” • Explain the program as a new service • Be careful to only present to clean buildings • High soil and Green don’t mix well • All suppliers have the goods
More QCM • Be very clear with IC what the expectations are • Become familiar with the spreadsheets • Consumables spreadsheet also • Check closet for the “wrong stuff” • Assure the customer they are GREEN!!
Disinfectant…? • Green Seal does not have one • Explain that we will use a reduced risk disinfectant and GS otherwise • Same strategy can be employed where needed like floorwork perhaps
Pricing • Light Green is traditional pricing • Green is plus 5% • Dark Green is 10% • Use bid sheet to resolve any other issues
Other issues • LEED is not Green and vice versa • We are prepared to help with LEED if needed • “Green” competitors don’t exist…..get DOO or owner invovled quick
Marketing Materials • 4 color piece • Quick Guide • Continuum • Quick Guide is best to give to current customer
QCM and Consumables • Get vendor to put together package that mirrors your spreadsheet • Get mats • Present it all and let them decide • Remember to remind them that they are “Green” by the fact that they are making these choices
Final thoughts • Control the equipment • Pick low soil buildings • Assure the customer they are doing a very Green thing • Understand what it menas to be Green • Emerald choice makes it very easy