developing interpersonal skills

1. Developing Interpersonal Skills

2. Interpersonal skills are referred to as social intelligence • These skills are of a wide range including communication skills, empathy, leadership, active listening, negotiation, teamwork, and many more • The significance of interpersonal skills is reflected in our everyday life, from speaking with others to working in a team or group in formal and informal situations

3. Interpersonal skills in business • Businesses require dealing with customer queries or working in a team, on a regular basis • People with sharp interpersonal skills i.e. good communication, active listening ability, attentiveness,  are mostly preferred by companies • Active listening skills, good communication skills, and righteous attitude are required for the growth of the individual and also the company he is working with

4. Significance of Interpersonal skills in sales • The success or improvement in sales depends highly on the understanding of the end product that the customers are willing to buy • So, the bulk of the success depends on the ability to convey information about the product,  ways of using it, its price, availability etc. clearly to others • Here, a person with sharp interpersonal skills will be able to communicate effectively and also state his/her points convincingly to the enquirer • The pricing, product’s features, value, everything will cease to matter, if some communication gap exists, from either end

5. Different Interpersonal skills for sales growth • Communication • Active Listening • Patience / Tolerance • Frankness • Building a good relationship

6. Conclusion