150 likes | 456 Vues
Policy. Guidelines or rules that govern the actions of employees within an organizationStandards for an organization. A policy. An example of a policy is as follows:
E N D
1. Policies and Procedures Manuals
3. A policy An example of a policy is as follows:
This policy provides for the administration of training and development programs for Allied Research Inc. employees sponsored in whole or in part by the Training Department. Instructors in certain areas of licensing or certification- oriented instruction must attend such training and obtain license or certificate prior to training other employees.
4. Procedures Step-by-step process to complete an action
Ways to implement policies
5. A procedure An example of a procedure is as follows:
Obtain a copy of the Request for Purchase (RFP) form. If a form is unavailable, a copy can be printed from \\Server\Admin\RFP.xlt.
Fill in Requesting Department with your department.
Enter todays date in Request Date.
6.
Print your name in Request Completed By.
Fill out the lines below with the Stock Keeping Unit # (SKU), a detailed description , and the order quantity for each time. (These values can be found on our computer system.
Make two copies of the form.
7.
Send one copy via Inter-Office mail to the Purchasing Department. File the second copy in our filing cabinet under Purchase Orders.
8. Header for PPM
9. Weber State UniversityOnline Policies and Procedures Manual
http://documents.weber.edu/ppm/
10. Each policy or procedure needs to have a number. The number is assigned according to categories.
The date is the date of creation.
The Rev. is the date the policy or procedure is updated.
The Page __ of __ identifies what page the employee is reading and the total number of pages for the policy or procedure.
11. Writing Policies and Procedures Consistency is the key to writing appropriate policies and procedures.
If you use full sentences, do so throughout all policies and procedures.
If you use verb phrases, do so throughout.
Each procedure is to have a minimum of four steps.
Each policy is to be a minimum of four lines in length.
12. Writing Policies and Procedures Prepare a Table of Contents for the manual using the numbers of the policies and procedures in place of page numbers.
For example:
Training Guidelines 1-1
Certification 1-2
Renewal of Certification 1-3
13. Writing Policies and Procedures Prepare an Index at the end of the manual. Review the key words in each of the policies and procedures, alphabetize these words, and put them in an index. You should have between two and five key words for each policy and procedure.
Look at one of your textbooks to obtain an idea of what an index should look like.
14. Summary Slide Policy
Procedures
Header for PPM
Writing Policies
Writing Procedures