Mobile Game Graphics - Frequently Asked Questions

2. Do you update the designs or themes? Milestones/Rewards Yes, one of the things making us unique. Anyone who helps share our specific theme on social media, contributes to the milestone goals. So get your friends to share our themes on all social media channels. Every Milestone reached has a reward for all customers! Milestones – we reward customers with new game assets when we reached a certain amount of social media shares (facebook, google, Youtube etc). For example, the first milestone of 50 shares combined from all social media channels will activate an update on that theme ex. (we count 3 Youtube shares, 10 Facebook shares as total of 13 shares). We will then happily update the theme with new characters, backgrounds, tilesets and more. All updates are free for customers who already purchased the products and included with new purchases of course. What are the terms of license? The license terms govern your use of our game assets or products for personal or commercial use. By exercising any right, you accept and agree to be bound by our license terms. For detailed information about license terms, visit https://mobilegamegraphics.com/license-terms/ What can I do with the free pixel or game graphics? You can create a game, app, icon for your own personal use that you do not charge users for. (In-App purchases are allowed) You may only share our free assets by providing a direct link to our site. You may not sell, share, transfer, giveaway, sublicense or redistribute the free products in any way, shape or form. Can I use the assets in a video production that I charge for? Yes. You can use purchased products in any type of video production you charge users for. What is "End Product"? End Product is the actual product you create using the assets purchased on our website. For ex. a game, poster, marketing material, logo, icon, etc.

3. Why don't you refund a purchase? We believe we display the quality and all contents included in our products on our site. We can not refund a purchase due to the fact that our product is delivered directly upon purchase and can not be recalled, canceled or deactivated. What if I detected a missing item or a design flaw in the product I just purchased? We want you to be 100% satisfied with the assets. If you detect anything wrong with the product please send an email with your order nr. to support@mobilegamegraphics.com and we will investigate the issue. You will certainly receive the update if we decide to make any changes to it. Do you take on custom design projects? If you are part of a dedicated group of developers, sound directors etc. and have an interesting project you are working on and looking for someone to design your game, send us an email with proper description of your game/idea and we might cast away and join your adventure. We also take on custom projects, that have a minimum budget of $5000 Do you offer any assistance or guidance how to use the assets? We can not help you with your game code or end product unfortunately. Our products are delivered in the most popular formats used today. (PSD, PNG). If you need additional help you may email us at: support@mobilegamegraphics.com We are working on a video tutorial page which will contain guidance on how to create games using our assets and the most popular game creator softwares, such as Unity, Game Salad, Stencyl, Game Creator and more.

4. What are the different files types you deliver? Our Themes are delivered in different variations of file types, so make sure you download a sample product and check the product description before you buy the assets, as we do not issue refunds. PSD - Adobe PhotoShop Document graphic file that consists of several Layers. These layers can be edited and worked on separately and then easily saved into the known file formats (PNG, GIF, JPEG, TIF and more) PNG - Portable Network Graphics that contain transparent backgrounds and can be easily imported in your code or tool. PNG Layer - Background contains ready to be used PNG files for each layer. Sprites - Delivered as separate PNG files, one PNG file per frame and ready to be imported into your code or tool. GIF - One GIF file contains all animated sprites or frames. Most tools or codes support drag & drop import of GIF files. (no need to import PNGs) Repeatable Backgrounds - Backgrounds that can be stacked/aligned horizontally, thus creating an infinite loop of that background. Parallax - A background that contains separate layers. When put together they can be moved at separate speeds and create a sense of depth. Sizes: 1920×1080 and 2048×1536 - All Backgrounds are delivered in these 2 common sizes.