Blenheim CDP: ETE Programme working in partnership with SUDRG (Service User Drug Reference Group) Kensington and Chels

1. Blenheim CDP: ETE Programme working in partnership with SUDRG (Service User Drug Reference Group) Kensington and Chelsea DAAT

2. Our message…..We Believe in ….. YOU! ETE is a vital and essential part of the treatment journey for people trying to integrate back into the community. Often the people we work with have no sense of direction, lack confidence and self esteem. This is our main challenge. Most of them are far from job ready. We ‘believe’ people can change and help them to start to ‘believe’ in themselves. Supporting them to reach their full potential in life, in a friendly and supportive environment. By setting small, achievable, realistic goals we can empower to realise their future, step by step.

3. Overall Aim of ETE • Our initial aim was to write an ETE Strategy, ETE Directory and conduct a TrainingNeeds Analysis of service users’ ETE needs in Kensington and Chelsea, with the view to develop an ETE Programme for drug/alcohol users/ex users in Kensington & Chelsea.

4. Objectives: • To network with drug & alcohol agencies in the borough for referrals • To assess, advise and guide service users • To map service users into ETE opportunities in the borough • To provide relevant accredited, non accredited training and support packages • To monitor development and progress • To maintain close links with referrer's and providers

5. ETE = Soft skills. Basic Skills.Life Skills. Client treatment services need to become more involved in clients ‘ETE’ package and integrating it in their care plans right from the beginning not just left as an ‘aftercare’ thought but intrinsically worked into the care plan from the start.

6. Knowledge & Experience Working with Substance Use Service users Works with drug & alcohol referring agencies The ETE Coordinator Funded by the DAAT Provides one to one support and accredited training Links clients into a range ETE providers incl: JCP

7. Blocks to returning to work

8. Top 4 Biggest Blocks for People? • Fear …………….. • Low confidence • Fear of coming off benefits • Fear of criminal record and disclosure

9. Painting a more truthful picture…… It can take between 1 to 2 years for most clients to feel ready to work after treatment……. And that’s the more confident ones who haven't relapsed……… Confidence: the biggest blocker

11. ETE = 3 Areas Basic Skills: literacy, numeracy, language, reading, writing, IT. Life Skills: social, family, community, leisure, finance, bills, cooking, spirituality. Soft Skills: how we react with each other: skills to reintegrate back into a community and workplace – communication, listening, managing anger/conflict, boundaries, interpersonal skills, confidence, team work, problem solving, analytical thinking)

12. Our Assessment Process A unique and individual flexible approach to assessment and what that unique client needs. One assessment criteria does not fit all! • Quick initial assessment of history school/education/needs/chosen career path/goals/visions • Diagnostic literacy/numeracy tests • Learning styles questionnaire • Skills CD Rom ongoing regular one to one support • ITEP: structured mapping / free mapping - visual communication tool

13. ETE providers: Networking in your borough and maintaining those links ETE Directory………………. • JCP • Startwell – Foundation 66 • Volunteer Centre • Basic skill providers: including literacy, numeracy & IT / Red Kite • Local college • Local business centre • Local courses / groups

14. The partnership between ETE and SUDRG

15. SUNDIAL COURSE Service User Network Development in Adult Learning Blenheim CDP Unique OCN Accredited Training Programme, Free to ETE Service Users in Kensington and Chelsea

16. 1. Communication and Interpersonal Skills 2. Boundaries and Confidentiality 3. Anger Management and Conflict Resolution 4. Mentoring, Coaching and Supervision 5. Assertiveness and Self Esteem 6. Understanding Group Dynamics and Facilitation SUNDIAL UNITS:

17. SUNDIAL Developed withservice users (SUDRG) for service users Accredited by OCN, Open College Network London Region 6 units at Level 2, option to study all 6 or just 1 Short, 4 month rolling course plus study groups Clients are encouraged to do this alongside a volunteering placement Tutoring and assessment is all conducted in-house Developing peoples soft skills / codes of conduct in an informal atmosphere, before entering college, volunteering or paid work Covers all the main areas needed to reintegrate back into the community and workplace Free to service users in Kensington and Chelsea Weekly reflective study group Node link mapping is used AS A HELPFUL VISUAL COMMUNICATION TOOL Learners leave with a portfolio of work and a qualification

18. We use varied and flexible assessment methods Written Discussion Q&A Assignments Art/drawing/diagrams Role play Presentations Node link mapping

19. Quotes from our ETE service users… ‘‘I believe it’s one of the best things that has happened to me during my recovery … Getting the opportunity to do this course.’’ ‘’Highly recommended, it is the perfect course for someone in recovery, addicts lack confidence. You can gain confidence on this course…it’s a must!’’ ‘’It is a real stepping stone to further yourself professionally and personally.’’ ‘’This course has given me a good foundation for volunteering but it can be applied to any area of work.’’

21. The ETE Programme was nominated for the London Health & Social Care Awards NHS – 2008 Improving Health and Reducing Inequalities: we reached the finals out of 2,500 nominations across the UK Our Achievements

22. Our focus is getting people skilled up and reintegrated back into the community, especially via volunteering.ETE is not just about getting a job, for some this is not a reality.

23. Laraine Start: ETE l.start@blenheimcdp.org.uk Tim Sampey: SUDRG kandcsudrg@yahoo.com