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Hillsborough County Fleet Management Scope of Operations

Hillsborough County Fleet Management Scope of Operations. Joel Senical Senior Fleet Supervisor. Empowerment. “An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success”

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Hillsborough County Fleet Management Scope of Operations

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  1. Hillsborough CountyFleet ManagementScope of Operations Joel Senical Senior Fleet Supervisor

  2. Empowerment “An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success” Stephen R. Covey

  3. Currently Unavailable

  4. Presentation Overview Introduction Fleet Management Operation Customers, Equipment, and Fuel Organizational Strengths Technology and Training Organizational Challenges Privatization and Retaining Qualified Technicians

  5. Introduction 20 years with the US Air Force in a “Fleet related capacity” 4 years in a supervisory capacity with Hillsborough County Fleet Management Currently pursuing an MPA to go with an MSM

  6. Fleet Management Operation

  7. Fleet Management Operation Mission Fleet Management ultimately serves Hillsborough County residents through our departmental customers to ensure they have necessary vehicle/equipment assets and fuel to perform their primary duties and responsibilities

  8. Fleet Management Operation Personnel The Fleet Management Department is currently authorized 50 positions 34 positions are front-line vehicle and equipment mechanics The remaining personnel provide fuel support, administrative staffing and supervision

  9. Fleet Management OperationCustomers All departments under the Board of County Commissioners (BOCC) and County Constitutional offices including the Clerk of Courts, Supervisor of Elections, Property Appraiser, and Tax Collector

  10. Fleet Management OperationEquipment Our products and services include the acquisition, fiscal support, fueling, maintenance, repair, and disposal of over 2800 fire apparatus, autos/light trucks, ambulances, heavy trucks, and small engines

  11. Fleet Management OperationFuel Customer fuel requirements are met through six automated sites which are strategically at our maintenance locations, along with two additional sites.

  12. Fleet Management OperationFuel Total storage capacity at these locations is approximately 75,600 gallons of diesel and 86,400 gallons of unleaded fuel

  13. Fleet Management OperationFuel Fleet Fuel Services also supplies fuel to the County’s Fire Department (37 stations with bulk tanks), Emergency Management (emergency shelters), Public Utilities, and Public Works to primarily support emergency generator requirements

  14. Organization Strengths

  15. Fleet Management StrengthsCustomer Focus Fleet Management continues to evolve over time to ensure customer requirements and expectations are exceeded Continuously search for ways to improve processes and procedures in support of customers ever changing requirements

  16. Fleet Management StrengthsCustomer Focus “…provide better data, in less time, to aid in making decisions that will have positive long-term effects for the organization”

  17. Fleet Management StrengthsEmbracing Technology Total fleet visibility and real-time alerts on a wide range of driver and vehicle metrics Reports on anything from unsafe driving and fuel efficiency to asset utilization and vehicle maintenance

  18. Fleet Management StrengthsEmbracing Technology Reduces waste oil generation and disposal costs - Up to 90% decrease in waste oil and disposal Replenishes additives to the oil while in operation

  19. Fleet Management StrengthsEmbracing Technology Passive capture of vehicle ID, current mileage, date, time, fuel quantity, fuel type, engine hours, PTO hours and much more Operator friendly

  20. Fleet Management StrengthsTraining/Certification For today’s car owner, auto repair is more complicated than ever. Vehicles keep getting more complex, while technology and diagnostic tools constantly change as well. 34 employees have a combined 307 ASE Certifications

  21. Fleet Management StrengthsTraining/Certification At least 75% of technicians performing diagnosis and repairs must be ASE certified Each area of service offered in the shop must be covered by at least one ASE-Certified Technician All facilities have attained Blue Seal Recognition

  22. Fleet Management StrengthsTraining/Certification The primary function of EVT is to test and certify emergency vehicle technicians.  EVT also encourages the development of effective training programs which address the training and educational needs of the emergency vehicle technician. 21 Employees with a total of 89 certifications

  23. Fleet ManagementRecognition Green Star is an industry friendly program designed recognize auto repair facilities that go above and beyond environmental compliance through the use of Best Management Practices (BMPs) and Pollution Prevention (P2) strategies.

  24. Fleet Management Recognition Just 30 out of over 12,000 auto repair facilities in Hillsborough County have received recognition We have 4 of them

  25. Fleet ManagementRecognition Winner 2 years in a row Identify outstanding operations for others to emulate Promote ever-increasing levels of productivity and operational effectiveness

  26. Fleet ManagementChallenges

  27. Fleet ManagementChallenges Competition to hire and retain qualified technicians due to higher pay scales and incentive programs offered by local industry Privatization of core functions

  28. Fleet ManagementChallenges Maintaining high customer satisfaction Reducing turnaround times and completing work in a timely manner

  29. Presentation Overview Fleet Management Operation Customers, Equipment, and Fuel Organizational Strengths Technology and Training Organizational Challenges Privatization and Retaining Qualified Technicians

  30. Any Questions? Joel Senical senicalj@hillsboroughcounty.org

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