1 / 16

4 Segments of Hospitality

4 Segments of Hospitality. Chapter 1 – Part 1. Bellringer. What do you think of when you hear the word Hospitality?. Hospitality Industry. Hospitality – means meeting the needs of guests with kindness and goodwill. Hospitality Industry – Provides services to people away from home

akamu
Télécharger la présentation

4 Segments of Hospitality

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. 4 Segments of Hospitality Chapter 1 – Part 1

  2. Bellringer • What do you think of when you hear the word Hospitality?

  3. Hospitality Industry • Hospitality – means meeting the needs of guests with kindness and goodwill. • Hospitality Industry – Provides services to people away from home • The services that help meet these needs include: • Food • Lodging (a place to sleep) • Recreation • Travel

  4. Question: • What is the difference between a service industry and a product industry? http://scholarlykitchen.sspnet.org/2012/05/14/ask-the-chefs-are-we-a-service-industry-or-a-product-industry/ Service Industries – Tourism, Travel, Hospitality Product Industries – Textiles, cosmetics, construction,

  5. Size and Economic Impact • The World Travel and Tourism Council states that Hospitality is the world’s LARGEST industry. • It is expected to grow at a pace of 3.9% each year. • In the US – More than 18 MILLION people work in the hospitality industry (approximately 1 in every 8 jobs) • It is the SECOND largest employer, in the USA. (Healthcare is the largest)

  6. The hospitality industry is VERY diverse! • The industry includes many types of BUSINESSES that are different from one another. • Some are LARGE, some are SMALL. • Some provide FOOD. • Some provide a place to SLEEP. • While others provide ENTERTAINMENT or TRANSPORTATION.

  7. Food and Beverage • Contains many different segments: • Quick service restaurants • Full-Service restaurants • Street vendors • Carryout • Cafeterias • Catering

  8. F&B Cont • Much F&B is located inside other businesses. • i.e. Popcorn and drinks at the movie, café’s inside office buildings, restaurants inside schools, etc… • 50% of all meals eaten in the US today are provided by the food and beverage industry!!! F&B is the largest and most varied part of the hospitality industry. It employs over 11 Million people and growing!!

  9. Lodging • Simply put – Lodging means a place to sleep. • These venues will provide overnight accommodations: • Hotels such as: Marriott, Hilton, Motel 6, Hyatt • Bed and Breakfasts

  10. Recreation • A place to relax and have fun!! • Recreation is different for everyone: • Some like golf • Other like rollercoasters • Beach Properties • Concerts • Ball games • Theater

  11. Rec – cont • The recreation industry consists of 4 types of businesses: • Entertainment • Attractions • Spectator Sports • Participatory Sports

  12. Travel and Tourism • This segment contains 2 parts that are very closely connected: • Travel • Tourism

  13. Types of Travel • Pleasure Travel • Business Travel

  14. Travel Industry • Travel Industry can also be called the Transportation Industry because it consists of businesses that physically move people from one place to another. • Includes: • Cars • Bus • Train • Airplanes • Ships

  15. Tourism Industry • Is made of businesses that promote travel and vacations. • Travel agencies • Tour operators • Cruise companies • Visitor Bureau • Local and National Tourism Businesses

  16. COMPLETE -VOCABULARY CHAPTER 1 • Assignment: 4 Segments of Hospitality • Title Slide – “4 segments of hospitality” -name and period – • Slide 1 – Food and Beverage -4 examples • Slide 2 – Lodging – 4 examples • Slide 3 – Travel and Tourism – 4 examples • Slide 4 – Recreation – 4 examples • Include pictures of each place – • Include creativity!! Ex) transitions/sounds/slide design • Include a descriptive sentence to explain each slide –

More Related