Student Success Plan

1. Student Success Plan A Cross-Industry Collaboration to Enhance Student Support

2. What we are going to cover today • What is the Student Success Plan (SSP) open-source product? • What is the role of the community college? • What is the role of the non-profit? • What is the role of the commercial provider? • How does this collaboration elevate the final result?

3. What is the Student Success Plan (SSP)? • The SSP is a Open Source software system and supported processes for student success, designed to increase the persistence, success, and graduation rates of targeted students. • Through holistic advising, counseling, web-based support systems, and intervention techniques, students are identified, supported and monitored. • Tools Include: • Case Management Software • Academic Advising Tools (MAP) • Early Alert / Faculty Access (EAL) • Student Interface (Tasks, MAP, Self Help, Schedule) • Student Information System (SIS) Integration • Reporting Tools / Data Collection

4. Why a college might want to use SSP? • Improve student retention & success • Increase graduation rates • Implement a systematic, comprehensive advising, counseling and intervention process • Implement an Early Alert intervention process • Develop and maintain referral sources for addressing student challenges and opportunities • Remove silos between offices that support students, Faculty & Chairs • Create self help tools to connect students to resources that help them overcome challenges to their success • Create clear plans of action for students

5. Research • 10+ years of longitudinal research on student retention & success at Sinclair Community College • St. Petersburg College initial research shows impacts on student success • Research paper by Gateway to College National Network http://studentsuccessplan.org/research.pdf

6. Example Outcomesfrom

7. Active students in the PTC program have a 40% higher average year to year retention rate than students not designated at-risk.

8. The 2.5 year accumulated average term to term retention of minority PTC students is 29% higher than non-PTC (not at-risk) students. Minority student’s average term to term retention is 97%. • The average Year to Year retention of PTC minority students is 51% higher than non PTC (not at-risk) students. Minority student’s average year-to-year retention is 84%.

9. PTC/Transitioned SSP Students Fivetimesmore likely to graduate within 6 years (2005-2011)

10. Funding, Partners, Supporters

11. What's Next • NGLC Wave I b follow on funding ($1.5mil) Open Source project funded until Nov 1st 2014 • North Carolina CBD Implementation (5 Colleges) • North Carolina IPAS Implementation (3 Colleges) • Ohio CBD Implementation (2 Colleges) • Other Anticipated Projects • SSP 2.0 GA – Now Available! • Continued development of the SSP platform

12. Leading provider of IT Consulting, Services, and Open Source Support for the education technology market • 2013 - 4th Largest Computer Consultant in Phoenix Area • Founded in 1993 • Approximately 150 employees • Headquartered in Gilbert, AZ and staffed throughout the US

13. Unicon’s Domain Expertise Student Recruitment, Success, and Retention Identity and Access Management • Admissions • Case Management • Early Alerts • Web Single Sign-On • Federated ID • Groups Management Mobile Portals • Authenticated personalized content • Support across multiple devices and browsers • Responsive Design • Online Campus • Community Development • Collaboration Learning Media • LMS • Content Creation and Delivery • Assignments, Gradebook and Assessment • Rich-media capabilities for: • LMS • Portal

14. Unicon’s Services for SSP Services for Student Success Plan • The SSP services team includes architects, developers, integration consultants, project managers, and systems administrators. • Pre-Implementation Assessment • Implementation Planning • Project Management • Installation and Configuration • SIS & LMS Integration • Custom Development • Technical Support • Hosting / Managed Services

18. GtCNN Consulting Services Change management • Strategy development • Operations assessment • Advising for staff buy-in Records management • Data flow mapping • Procedure improvement • Data entry staff training Management consulting • Goal setting • Project planning • Staff communication Evaluation and reporting • Stakeholder reporting • Program monitoring & day-to-day tracking • Continuous improvement Process management • Process documentation • Work flow assessment • Strategic improvement recommendations Training & Manuals • Manual & Process • Customized training & coaching on specialized topics.

19. The research behind SSP Core Principles of Holistic Student Support Building genuine relationships Providing a safe environment Focusing on student strengths Using a solution focused approach Providing a supportive community • Structured Pathways • Advising options and MAPs • Holistic Student Support • Intrusive advising, intake assessments and early alerts • Engagement More at: http://studentsuccessplan.org/research.pdf

20. Examples of work to date • Face-to-Face engagements • Implementation Plans • On-going Check-in Calls & Recommendations • Configuration Services • Supporting Documents • Team Work

21. Student Success Plan A Cross-Industry Collaboration to Enhance Student Support

22. Contact Information Ben Byers Associate VP of Operations Gateway to College National Network Direct: 971-634-1204 bbyers@gatewaytocollege.org www.gatewaytocollege.org Russ Little Project Director Sinclair Community College Direct: 937-512-2696 Russ.little@sinclair.edu www.studentsuccessplan.org