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Change

Change. OldNew. Nature

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Change

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    1. Change

    2. Change

    3. Nature & Cycle of Groups Forming Storming Transforming Norming & Performing

    4. Change Process Awareness Self-Concern Mental Tryout Testing Adoption

    5. Support for Change Awareness = Ad Agent Self-Concern = Guide Mental Tryout = Demonstrator Testing = Instructor Adoption = Technical Assistant

    6. The Role of Conflict Conflict: is inevitable is important to the change process can lead to constructive results can be channeled to maximize creative solutions can enhance group innovation

    7. Managing Conflict Expect Conflict Acknowledge as natural to change Talk openly and honestly Channel around an issue not a person Use to fuel creativity Resist the urge to quit or disband

    8. Managing Conflict Develop ground rules to positively support conflict When it gets hot - take a break Use an outside facilitator Celebrate success

    9. Facilitating Change Be part of the solution Know you have power to make change Small strides = change less energy is spent supporting change Individual make-up systems Be a life-long learner Change is not an excuse to do nothing

    10. What Skillful Change Agents Know Change occurs more slowly than anticipated Build a support network Dont expect to have all the answers Empower others Remember to be a facilitator not a savior Dont expect lots of credit or recognition Have a sense of humor and use it often

    11. Four Hats of Shared Leadership Facilitating Presenting Coaching Consulting

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