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Australian National University Library Document Supply Services – VDX Implementation

Australian National University Library Document Supply Services – VDX Implementation. Jacinta Cloney DSS Coordinator. Background. 16 719 students (6 689 graduates) 3 986 staff (1 612 academic)

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Australian National University Library Document Supply Services – VDX Implementation

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  1. Australian National University Library Document Supply Services – VDX Implementation Jacinta Cloney DSS Coordinator

  2. Background • 16 719 students (6 689 graduates) • 3 986 staff (1 612 academic) • 5 branch libraries Chifley, Hancock, Art & Music, Menzies & Law; and the offsite print repository • Millennium LMS (includes ArticleReach) • 2.5 million physical items • access to more than 63 million electronic resources including full text journal articles

  3. Document Supply Services DSS located in Menzies 5 staff (3.5 FTE) All libraries and PR action DSS requests Supplying 2012 • 9583 = (LADD + other) 5080  + (AR) 4503 Receiving 2012 • 7074 = (LADD + other) 3765  + (AR) 3309

  4. VDX Implementation • Project proposal – Sept 2011 • Project Manager - May 2012 • RFQ – July 2012 • Evaluation • Contracts finalised – Dec 2013 • System configuration • Implementation – stage 1 – April 2013 • Implementation – stage 2 – May 2013

  5. Evaluation • Team of 5 – 3 IT and 2 Library • Service requirements • Ability to meet ANU timeframes • Project personnel • Other implementation projects • Methodology • Fee structures • References

  6. Outcome Very challenging to make a decision based on the evaluation criteria • Both met service requirements – neither had circulation functionality • Pricing similar • Presentations from VDX & Relais

  7. VDX Decision • Confidence in after-sales service • Same product as LADD – familiarity of systems – less training involved • Known interoperability with ArticleReach • OCLC – administers updates • Excellent references from industry • Long term - WorldShareILL

  8. Good and Bad • Project manager for contracts and IT • Web design assistance – instructions and webpage • Double-check - don’t assume test systems will be replicated in live system • Ensure budget includes in-house ‘release’ • Get the right IT people involved

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