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Leadership Leadership Sustains an Organization Bob Pence, CEO. Freese and Nichols, Inc. Multi-service engineering, architecture and environmental science firm 117-year history means experience, strength and stability 12 offices, all in Texas
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Leadership Leadership Sustains an Organization Bob Pence, CEO
Freese and Nichols, Inc. Multi-service engineering, architecture and environmental science firm 117-year history means experience, strength and stability 12 offices, all in Texas More than 450 experienced professionals, technical experts and support personnel
Freese and Nichols, Inc. Water resources engineering Environmental engineering Civil engineering Master planning Building design and renovation Construction services Program management
Freese and Nichols, Inc. Municipal Water District/River Authority Higher Education Military/Government Energy
Our First Hundred Years:Continuity of Leadership Jim Hawley 1894 Bob Nichols 1988 Bob Herchert 1991 Jim Nichols 1976 Marvin Nichols 1938 1st Consulting Engineer in Texas Developed 1st Water Plan for State of Texas Broadened Ownership to More Employees Started Our CI Journey in 1996 Took Firm from a Partnership to a Corporation
Leading the Way into the 21st Century Caring for Our Culture Maintaining the Highest Ethical Standards Focusing on Clients Engaging our Employees Managing Performance Leveraging Innovation Developing Future Leaders Looking Farther into the Future Staying on the Journey
Caring for Our Culture Our Company Values Are Our Common Threads Mission Statement Innovative approaches. . . practical results . . . outstanding service Vision Statement Be the firm of choice for clients and employees
Caring for Our Culture Family Innovation • Our Guiding Principles • We are ethical • We deliver quality • We are responsive • We add value • We improve continuously • We are innovative • We develop professionally • We respect others • We give back to our communities 50 10 40 20 30 30 20 40 10 50 Hierarchy Market
Caring for Our Culture • Community Involvement • 117 Hours of Service • Board Leadership • Office Projects • Women’s Center • Meals on Wheels Freeseand Nichols’ Corpus Christi office teamed together for the Relay for Life to support cancer survivor Rachelle Parry.
Maintaining the Highest Ethical Standards Recipient of the National 2008 American Business Ethics Award, by the Foundation for Financial Service Professionals The First Thing We Ever Built Was a Reputation
Focusing on Clients Hedgehog Concept Be the very best at client service, resulting in long-term mutually beneficial relationships
Focusing on ClientsLong-term Client Relationships Ft Worth 1894 Dallas 1910 Austin 1934 Abilene 1939 U.S. Army 1963 DFW Airport 1965 Texas A&M 1998 Lockheed Martin 1997
Engaging Our Employees We’ve Always Enjoyed Our Work
Engaging Our Employees Strategic Plan Rollout Midyear Status CEO Roundtables Principal Group Lunches Continuous Improvement Lunches
Engaging Our Employees Best Small & Medium Companies to Work for in America Top Ten, Best Civil Engineering Firms to Work For Nationwide
Managing Performance Management Accountability Financial Accountability Transparency Protection of Shareholder Interests
Leveraging Innovation for Clients Bridging the Gap: An Innovative Crossing for the Trinity River
Leveraging Innovation for Employees Employee eResource – Work Load Employee Portal - Utilization Helping Employees Take Responsibility for their Work
Developing Future Leaders Lead Business Lead Group Passage 3 Lead Others Passage 2 Lead Self Passage 1
Looking Farther into the Future We Never Lose the 30,000-foot View • Changes in clients’ business in 20 years? • Changes in key competitive differentiators? • Impact of industry consolidation?
Staying on the Journey Baldrige Feedback Report Some 2011 CI Projects • Futures Committee • Knowledge Database • Subcontractor Management • Technical Excellence Program – Phase 2