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Understanding Globalization: Challenges and Ethics in Management

This overview examines the impact of globalization on management practices and the ethical dilemmas faced by businesses today. It highlights key concepts such as the flow of goods and services across borders, the implications of free trade agreements like NAFTA, and the role of cultural differences in international business. The discussion delves into prevalent issues such as corruption, child labor, and the challenges of ethical imperialism. Moreover, it emphasizes the importance of understanding diverse cultural dimensions crucial for effective management in a globalized economy.

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Understanding Globalization: Challenges and Ethics in Management

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  1. MANAGEMENT 304 Feb-5th, 2003 GLOBALIZATION #5

  2. SO FAR We think the same RED BLUECHAIR ROSE Managers are… LAZY- FAVORITISM - UNORGANIZED TQM – Levels of management P.O.L.C. SKILLS – technical, conceptual, human ETHICS – four views

  3. GLOBALIZATION (ch. 5) • Growth of business beyond the boundaries of local or national contacts. • EUROPE • AMERICAS • ASIA & PACIFIC RIM • AFRICA

  4. NAFTA • North American Free Trade Agreement • Frees the flow of goods & services, workers and investments WHATS ONE GOOD THING? WHATS ONE BAD THING?

  5. Ethics • CORRUPTION • Illegal practices to further business - bribes • SWEATSHOPS • Low wages – long hours – poor working conditions • CHILD LABOR • Full time employment of children • 12/12 (Children age twelve working 12 hour days)

  6. CULTURE • A shared set of believes, values, and patterns of behavior common to a group of people… • Ethnocentrism – My way or the highway • Ethical Imperialism • CULTURE SHOCK

  7. DIMENSIONS OF CULTURE • LANGUAGE • RELIGION • TIME • INDIAN TIME • CPT • “HORA AMERICANA” • PERSONAL SPACE ****

  8. LANGUAGE English: “Got Milk?” Spanish: “Are you Lactating?” American English: “The Electrolux is the strongest vacuum available.” British English: “Nothing SUCKS like an Electrolux” English: “The spirit is willing, but the flesh is weak.” Russian: “The Vodka is good, but the beef is rotten!” America: “I’m Stuffed” Great Britain: “I just had sex” English: “I’m just tickled to death to be here” Russia: “Scratch me until I die!!!”

  9. LANGUAGE English: “I’m Full” France = “I’m Pregnant” Sweden = “I’m Drunk” America = “Colgate” Spanish = “go hang yourself” DO YOU KNOW OF MORE??? Let me know via Email….

  10. SYMBOLS Open Palm – Maybe “HI” – “ I surrender” West Africa - you have five fathersmeaning you are a bastard THUMBS UP – Australia – up yours Germany - #1 Japan - #5 Saudi – I’m winning Ghana – Bad insult O.K. – France – you are a zero! Japan – give me your coins

  11. EXAMPLES of global productsThat Don’t Work In America • Sweden’s - “KRAPP” toilet paper • Italy’s - “MUKK” Yogurt • France’s - “PSCHITT” Soft drink • Japan’s - “HOMO” Salami

  12. Thing not to do… • Don’t sell door-to-door in Saudi Arabia • IT IS ILLEGAL • Don’t attempt to shake hands until the other person offers… • Many cultures do not use toilet paper – they use their hand!!!

  13. IN CLASS EXERCISE • Seinfeld EXERCISE….. • Low talker • High talker • Or….. • Close talker - Proximity issues….

  14. STAND UP PERSON NEXT TO YOU STAND TOE-TO-TOE(both toes) LOOK EYE-TO-EYE INTRODUCE YOURSELF HI, MY NAME IS________ I AM FROM____________ I CHOOSE SIU BECAUSE… THEN LISTEN & LOOK TO YOUR PARTNER

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