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Scott Sutherland School of Architecture & Built Environment

Scott Sutherland School of Architecture & Built Environment. RGU Systems Induction. SEPTEMBER 2011. I.T. Support at RGU. RGU TECHNICAL SERVICES IT Helpdesk Room A52 St. Andrew Street Phone (int): 2777 Phone (ext): 01224 262 777 E-mail: ITHelpdesk@rgu.ac.uk.

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Scott Sutherland School of Architecture & Built Environment

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  1. Scott Sutherland School of Architecture & Built Environment RGU Systems Induction SEPTEMBER 2011

  2. I.T. Support at RGU RGU TECHNICAL SERVICES IT Helpdesk Room A52 St. Andrew Street Phone (int): 2777 Phone (ext): 01224 262 777 E-mail: ITHelpdesk@rgu.ac.uk SSS SOFTWARE SUPPORT Nancy Anderson/Gary Smollet Room SB25/SA25 Scott Sutherland School Phone: 01224 263527/263508 Fax: 01224 263777 E-mail: n.i.t.anderson@rgu.ac.uk g.smollet@rgu.ac.uk

  3. Food & drink are NOT permitted in any teaching rooms • • Labs, Lecture Theatres, Tutorial rooms etc. • • Bottled water is allowed, but please keep away from equipment • • Keep to public areas i.e. Atrium • Take regular breaks • • At least 5 minutes in every hour • • Do not leave any lab PC logged in • Report faults • • Note the PC’s location and unique RGU number • Always log off when you are finished It labs

  4. ACCOUNT GIVES YOU ACCESS TO: • Campus PCs Username: Matriculation Number • Student Portal Password: Network Password • CampusMoodle Expiry: 50 days CHANGING YOUR PASSWORD Example Username: 1123456 Use the Student Portal Password Facility Password: ab8g92zdy Network Account

  5. a) Login to the PC in front of you b) Use the login details you have been provided within your enrolment letter c) Change your password when prompted Username: Matric. Number Password: Network Password Activity 1 - Logging In

  6. SCOTT SUTHERLAND SCHOOL COMPUTER LABS •SB14, SB09, SB09a and SB43 - HP Compaq •Network Access •SA26 and SC27 - Dell (Power Labs) • NoNetwork Access HP Compaq Dell Campus PCs H: Drive •Personal file storage •Is NOT the same as My Documents •Available on any networked PC •Available via Student Portal

  7. Software Applications SCOTT SUTHERLAND SCHOOL SOFTWARE APPLICATIONS • Found under START > •Programs > Applications Web browsers •Internet Explorer •Mozilla Firefox Microsoft Office 2010 •No way to view or edit Microsoft Works files

  8. RGU Web Homepage & Services Access: • E-mail • Student Portal • Intranet • Library • Students Services and Support http://www.rgu.ac.uk/current-students

  9. Student Portal Front page to all online facilities Access to: • Password Facilities • CampusMoodle • E-mail • Library • Printing Account http://portal.rgu.ac.uk

  10. Activity 2 - Student Portal • Go to the Student Portal login screen • Access the Password Facilities • Setup your Password Hints • d)Go back to the Student Portal • e) Login and have a look around

  11. CampusMoodle •Virtual Learning Environment •Access to module materials • Online discussion and activities • Module news andinformation SUPPORT SESSIONS •Thursday only 9 am to 12 noon - Room 219 (Aberdeen Business School) 2 pm to 4 pm - Room SC14 (Scott Sutherland School) CampusMoodle

  12. Login to CampusMoodle via the • Student Portal • b) Access THE SCOTT SUTHERLAND • SCHOOL STUDENT INFORMATION • YEAR X (X = your stage) • c) Access the CampusMoodle User • Guide for Students module • d) Update your CampusMoodle profile Activity 3 - Access CampusMoodle

  13. COSTS • •3p per page for black and white print • •20p per page forcolour print • PAYMENTS • •Online via Student Portal • •Kiosks (SSS top of stairs on way to Basement Café) • PRINTER NAMES • •e.g.P-SSS-HPLJ5100-SB14 • SMALL FORMATPRINTING • A4 and A3 black & white printer in most computer labs • A4 and A3 colour printers in SB14 and SB09a • LARGE FORMAT PRINTING • A2+ black & white and colourprinting • see Fergus Denoon in SB21 Printing

  14. ON LOAN EQUIPMENT • Digital Cameras (5 to 13 mp) and tripods • (Student I.D. required) see Fergus Denoon in SB21 • SCANNERS • • A3 scanners in SB09a and studios • • A1 scanner in SB21 • • Scanners are not linked to the network • SOFTWARE • •Students have access to free software downloads for Autodesk, Graphisoft • and SketchUp programmes; refer to posters around the Computer Labs • PURCHASE EQUIPMENT • •Library and Gray’s Art Shop has CDs/DVDs, Memory Sticks, headphones Contex A1 Scanner IT Equipment at Scott Sutherland School

  15. E-MAIL •E-mail account is the main way for the university and lecturers to contact you •Should be checked daily •E-mail for life Example Username: MatricNo@rgu.ac.ukUsername: 1023456@rgu.ac.uk Password: Email PasswordPassword: ab8g92zdy Email: MatricNo@rgu.ac.uk Email: 1023456@rgu.ac.uk Expiry: None E-mail

  16. Activity 4 - Login to Email • Login to E-mail • Your login ID for the email • service is your matriculation • number followed by @rgu.ac.uk - • for example: 1123456@rgu.ac.uk • b) www.outlook.com • c) Fill out your • First Time Information • d) Change your Email Passwordhttps://outlookpassword.rgu.ac.uk/iisadmpwd/

  17. Laptops • WIRELESS ACCESS • Configuration details on CampusMoodle under SSS Stage 1 • Student Information module • KEEP OUT OF LABS • Don’t unplug our equipment • LAPTOP SUPPORT • ITS Helpdesk @ St Andrews Street

  18. What next? • PROBLEMS? • I.T. Clinic in Library • RGU WIDE I.T. SUPPORT • • ITHelpdesk@rgu.ac.uk • • 01224 262777 • SCOTT SUTHERLAND SCHOOL SUPPORT • • Software queries – Nancy Anderson/Gary Smollet in SB25/SA25 • • Printing and audio visual queries - Fergus Denoon in SB21 • CAMPUSMOODLE SUPPORT • • campus@rgu.ac.uk • • 01224 262233

  19. And finally… • FIRST YEAR WEBSITE • www.rgu.ac.uk/firstyear • TIMETABLE FINDER • www.rgu.ac.uk/timetabling • Access through Student Portal • SCOTT SUTHERLAND SCHOOL INFO • Scott Sutherland School Homepage • www.rgu.ac.uk/sss • Student Info > General Information • ANY QUESTIONS? • Thank you for your attention • Ensure that you are fully logged off • before you leave START > Shut Down

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