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This document outlines a preliminary process for marketing and promoting customer relations in the healthcare sector. It focuses on improving patient education and satisfaction through seasonal greetings, birthday wishes, product updates, and effective grievance resolution. By gathering and implementing customer feedback, organizations can build stronger relationships with patients, fostering loyalty and better engagement. The aim is to create a welcoming environment through targeted communication strategies and consistent support, ultimately improving patient experiences and outcomes.
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Ida catalogue • PRELIMINARY PROCESS • MARKETING AND PROMOTION • CUSTOMER PROCESSING • CUSTOMER RELATIONS PROMOTING PATIENT EDUCATION
CUSTOMER RELATIONSHIP DEVELOPMENT Customer Relationship building with Customer Feedback, Seasons Greetings, Birthday Wishes, New Product updates and grievance solving if any.