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On-site Observation: AUP library website

By: Christine, Said, Anas. On-site Observation: AUP library website. Methodology. Interviews Library staff + AUP students. Recommendations for improvement. Gathering of data. Observation. General Questions asked about the website – AUP Students. ?.

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On-site Observation: AUP library website

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  1. By: Christine, Said, Anas On-site Observation: AUP library website

  2. Methodology Interviews Library staff + AUP students Recommendations for improvement Gathering of data Observation

  3. General Questions asked about the website – AUP Students ? • What do you usually use the website for? • Why did you come here instead of using the website? • What do you like about the library website? • What do you dislike about it? • What might you want to add/change/not change to the website? • Can you easily navigate your way through the website? • Is it fairly easy to get used to? • Do you know where to search for online resources, books, DVDs, journals etc.? • Do you understand the jargon that the website uses? • Have you used Google Scholar before? If so, how does it compare to Library website?

  4. General Questions asked about the website - Library staff ? • Do you use the library website? • If you do, can you easily navigate through it? • Are you familiar with the jargon the website uses? • Do you know how to retrieve data easily? • Do you think the website is useful to students? • Do you think students take full advantage of the website? • Do you think there is a reason why students would use other search engines instead of the library website? • What are the strengths of the library website, weaknesses?

  5. What we found out: Website Design: • “[Not] user friendly” • Not well presented and confusing to use • Takes quite awhile to get use to which may discourage students • Some jargons may confuse students Resources: • Students generally know where to go in the website to search but the results offered are confusing. • Students do not really use the Library website whenever they go to the Library and rather use the external databases instead.

  6. Usability: Not helpful when students are in a rush Functionalities: • First Bridge classes are not enough; not helpful nor sufficient • “The university should offer more than just one class (preferably in different levels) dedicated to familiarize students with the AUP library” • Professors should also encourage students to use online resources

  7. What we can change

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