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This report details Florida's Outcome-Based Evaluation Program, emphasizing the integration of measurable outcomes in LSTA grants for library cooperatives. It discusses the evolution of assessment practices since Florida's participation in the IMLS pilot project in 1998, focusing on technology training and the impact on library staff and patrons. The report highlights various library categories—public, academic, special, and school—as well as successful initiatives like the Tampa Bay Library Consortium's virtual library. Key findings illustrate how outcomes benefit the public by improving access to library services through technology training.
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Florida’s Outcome-Based Evaluation Program Finding the Fit with Multitype Library Cooperatives Sondra Taylor-Furbee June 15, 2002
LSTA and Outcomes • 1998 Florida participated in first IMLS pilot project to begin looking at outcomes • Revisited our sub-grant program
LSTA Grants • Application must be developed with anticipated outcomes • Annual and mid-year reports address outcomes • Outcomes are stated in terms of the benefit to customer
Categories for LSTA Grants • Access for Persons Having Difficulty Using Libraries • Library Technology Connectivity and Services
Sample Common Outcomes • Public uses technology to get information • Public learns to use technology
Eligible Types of Libraries • Public Libraries • Academic Libraries • Special Libraries • School Libraries • Multitype Library Cooperatives
Central Florida Library Cooperative • Northeast Florida Library Information Network • Panhandle Library Access Network • Southeast Florida Library Information Network • Southwest Florida Library Network • Tampa Bay Library Consortium
MLC Membership • Total Membership: 358 Libraries • 121 Academic • 106 Public • 87 Special • 44 School
Operating Incomeby Source • Local 39% • State 23% • Federal 38%
LSTA Grant from CFLC:Technology Training for Central Florida Libraries • Purpose: Provide technology training to the staff of member libraries to assist in service to the public.
Activities • Hire Continuing Education Coordinator • Develop and update curriculum • Schedule workshops • Develop offsite training facilities • Conduct workshops
Outcomes: • Library staff is able to use technology to assist patrons to obtain information • Library staff is able to use technology to assist patrons in operating computers
Indicators: • 75% staff attending workshops increase technology knowledge and comfort level of working with patrons
Evaluation • Sample outputs • Number of classes • Number of participants • For outcome: • Training workshop evaluations • Trainer observation • Follow up survey
Midyear Report: • Developed 2 new workshops • More training opportunities • Developed trainers observation checklist • Developing follow-up survey • Developing automated evaluations for classes
TBLC Anytime Anywhere Library • Brings together resources of Tampa Bay libraries for access by anyone, at anytime, from anywhere, via the Internet. • Pilot regional virtual library including ILL. • http://alleycat.tblc.org/
Outcomes • Public uses technology to get information • Participants learn to use technology
Activities • Create virtual library umbrella web site for use by the public • Expand pilot regional virtual catalog and ILL system • Enable customers of participating library to request materials • Implement remote authentication for customers
Evaluation • Outputs • # hits on Alleycat website • # requests for ILL • # training sessions • # content links • Outcome Source Methods: • Email survey to Alleycat users • Training Class evaluation forms
NEFLIN • Digital Imaging of Special Collections • Local history collections from Alachua County,Putnam County, and Jacksonville University • User surveys
PLAN • Plan Academy - Technology Training • Evaluation forms • Post training surveys • Anecdotal report
SEFLIN • Has LSTA grant applications online - can see LSTA outcome model http://www.seflin.org/ • Mi Servicio de Biblioteca • Access to library services for Spanish-speaking population • Online survey
SWFLN • Technology Training • Workshop evaluations • Postcard survey
Benefits • Cooperatives have impacts can report to members, potential members, funders • State Library can aggregate changes MLCs have made in Florida
MLC web sites • CFLC http://cflc.net/ • NEFLIN http://www.neflin.org/ • PLAN http://plan.lib.fl.us/ • SEFLIN http://www.seflin.org/ • SWFLN http://www.swfln.org/ • TBLC http://www.tblc.lib.org/