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OMA-REQ-2003-0376-PoC_Usability_Test_Results PoC Usability Test Results

O P E N M O B I L E A L L I A N C E. OMA-REQ-2003-0376-PoC_Usability_Test_Results PoC Usability Test Results. Submitted To: Req Date: 31 May 2003 Availability: Public OMA Confidential Contact: Reijo Nousiainen, reijo.nousiainen@nokia.com Source: Nokia. X.

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OMA-REQ-2003-0376-PoC_Usability_Test_Results PoC Usability Test Results

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  1. O P E N M O B I L E A L L I A N C E OMA-REQ-2003-0376-PoC_Usability_Test_ResultsPoC Usability Test Results Submitted To: Req Date: 31 May 2003 Availability: Public OMA Confidential Contact: Reijo Nousiainen, reijo.nousiainen@nokia.com Source: Nokia X This is an input to the Open Mobile Alliance. No assumption regarding use of this material should be made. OMA-Template-SlideCover-20030303 Slide #1

  2. Introduction to PoC –delay test • PoC Delay conversational tests were conducted by Nokia Research Center –Audio Listening Laboratory • Experiment was performed in Finnish (native) language, using 50 naïve test persons. In addition 5 persons with PMR experience attended the test. • Test facilities and arrangements were made according to ITU listening tests, and the test procedures were according to ITU test plans. • The user acceptance for Start to Speak and Turnaround times were tested by an application running in PC environment • MOS scale from 1 to 5 was used to give score to the conversation quality • The testing subject got a sentence on the display of PC and pressed the PTT (= space bar) and read the sentence aloud • The conversation party was substituted by pre-recorded sentences to minimize the possible sources of errors

  3. Abbreviations Used • StS (Start to Speak): • Time measured from the ptt button press to the indication (tone) of the permission to speak. • “Time You have to wait until starting to speak” • TaT (Turnaround Time): • Time measured from the ptt release to the moment, when the reply can be heard from own loudspeaker. • “Time You have to wait the answer for your question, statement, etc.” • CI (Confidence Interval, U=upper or L=lower limit) • Statistical T-test with 95% confidence limits.

  4. PoC –delay test • Test persons: • In experiment the panel consisted of 32 females and 18 males, where 35 persons were between age from 18 to 39 and 15 persons were over 40 years old. • Conditions: • There were 12 different conditions in the test with following StS and TAT (in sec). • Dialogues: • There were 10 different dialogues for test conditions and 2 for practice session. Each dialogue consisted of 3-4 sentences. • Randomization: • Each person performed the test in different pseudo-random order. • Each condition had same amount of 200 votes with 10 different dialogues.

  5. Test Conditions

  6. Quality scale • “How did the delays affect the fluencyof conversation:” 5. Not noticeably4. Noticeably, but not annoying3. Slightly annoying2. Annoying1. Very annoying

  7. Results from Q: “How did the delays affect the fluency of the conversation”

  8. Results from Q: “How did the delays affect the fluency of the conversation”

  9. Test Results Separated 1.5 3.2 4.0 MOS level 3 : ”Slightly annoying”

  10. Conclusions • The acceptable level of Start to Speak is about 3.2 sec for the consumer segment and about 1.5 sec for the PMR segment • The acceptable level of Turnaround Time is about 4 sec => acceptable TaT in the system is 2 ... 3 sec 1) 1) According to the experience the user needs 1 ... 2 sec for answering.

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