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Enhancing Food Services: A Commitment to Quality and Student Satisfaction

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The Administrative Services Division is dedicated to creating an exceptional learning environment through high-quality, efficient support services focused on integrity and customer satisfaction. Key initiatives include conducting student and staff satisfaction surveys, contributing to institutional improvements, and enhancing food service offerings. Goals identified through program review include increasing staffing levels, diversifying menu options, upgrading digital displays, and promoting healthy choices. Additionally, we aim to improve perceptions of pricing and access to nutritional information, ensuring a fulfilling dining experience for all.

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Enhancing Food Services: A Commitment to Quality and Student Satisfaction

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  1. Food Services Program Review Administrative Services Division

  2. Administrative Services Mission Statement Administrative Services Division is committed to providing an exceptional learning environment by providing the highest quality support services in the most effective and cost efficient manner, with an emphasis on integrity, customer service and continuous improvement.

  3. Food Service KPI’s

  4. Food Service Student Satisfaction Surveys

  5. Food ServiceFaculty & Staff Satisfaction Surveys

  6. Food Service Contributions to Institutional Improvements (outcomes) • Participated in college wellness efforts • (College Goal 2, 3, 7, 10, 11 ) • Developed additional food venues and menu choices • (College Goal 3, 4, 8, 11) • Implemented green cleaning chemical use and practices. • (College Goal 6, 8, 11)

  7. Food Service Needs Identified by Program Review • Increase staffing levels. • Review menu options and create value priced menu. • Replace static menu boards with digital menu displays. • Continue to work on service and menu selections to increase overall satisfaction and provide diverse, healthy menu choices. • Upgrade satellite sites to provide better selection and services.

  8. Food Service Goals Based on Program Review Analysis • Feature low priced menu specials/bundles to improve perception of high prices. • Replace static menu boards • Increase menu items featuring global and regional. • Increase access and awareness of nutritional information • Build “Flavour” catering website that features interactive catering, dining menus and nutritional data access

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