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IU Fax Service

IU Fax Service. Mark Spencer UITS. UNIVERSITY INFORMATION TECHNOLOGY SERVICES. IU Fax Service - Outbound. A vailable to anyone with an IU network ID at https://fax.iu.edu using CAS authentication. Can send Microsoft Word or Adobe PDF documents. IU Fax Service - Inbound .

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IU Fax Service

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  1. IU Fax Service Mark Spencer UITS UNIVERSITY INFORMATION TECHNOLOGY SERVICES

  2. IU Fax Service- Outbound • Available to anyone with an IU network ID at https://fax.iu.edu using CAS authentication. • Can send Microsoft Word or Adobe PDF documents

  3. IU Fax Service - Inbound • Fax numbers are associated with network ID/email address • Email notification with download URL is sent once fax is received. • Faxes are received in Adobe PDF format • Send request to commreq@iu.edu

  4. IU Fax Service - Group Faxing • When several people in group share number for inbound faxes • Fax numbers are associated with and ADS security group along with a network ID/email address. • Email notification, also accessible via https://fax.iu.edu

  5. Group faxing link

  6. What’s New with UniCom Matt Dixon Jennifer Van Horn UITS UNIVERSITY INFORMATION TECHNOLOGY SERVICES

  7. Completed Migration to Lync • 2 Options now available with Lync: • UniCom Basic • UniCom Enterprise Voice • Plan to Decommission Communicator 2007 by November 1, 2011 • Deploying Lync to regional campuses

  8. IUPUI PBX IUN PBX IUSB PBX pool-iupui Std Edn Std Edn GW GW GWs PSTN PSTN File Share PBX IUK Std Edn IUB Mediation Servers GW PSTN PSTN pool-iub PBX E-911 Service PBX IUE GWs Std Edn GW PSAP PSTN Rev. Proxy WAN (MPLS) PSTN PBX IUPUC Directors Std Edn GW A/V Conf. Internet Archiving, Monitoring, & File Share PSTN Exchange UM Edge Servers PBX IUS PSTN External and Federated Lync Clients Std Edn Indiana University Lync 2010 Topology GW 03/11/10

  9. UITS Total UniCom Users

  10. Overall IU Total UniCom Users

  11. Redesigned Lync Client Key Features • Contact Cards - Pictures • Activity Feeds • Frequent Contacts • Conversation View • 7 Ringtones • Check Call Quality • Call Park • Integration with MS Office 2010

  12. Enhanced 911Coming Soon • Location awareness database • 911 Enable – E911 provider that validates the address with a particular number and hands off the location to the PSAP (Public Safety Answering Point)

  13. LSP Lync Self-StudyTraining • Equipment • Lync Installation • GPO Install • Complex Software Installation – SCCM 2007 • Lync 2010 Setup Command-Line Switches • Using Lync https://itps.iu.edu/lsponline/blogs/documentation/archive/2011/09/12/microsoft-lync-installation-methods.aspx

  14. Collaboration Technologies Steve Egyhazi Chris Golden James McGookey UITS UNIVERSITY INFORMATION TECHNOLOGY SERVICES

  15. Mission Statement “The mission of the CT unit is to chart a bold new direction for collaboration technologies that extends far beyond our existing models. This new structure will bring service owners and support providers together, enabling comprehensive strategic planning for the use and integration of collaborative technologies across user groups.

  16. Mission Statement - continued The new unit will have a close working relationship with Classroom Technology Services and the Instructional Technology Systems and Services unit of LT. The CT unit will also assume responsibility for supporting the current set of collaboration technologies, which includes Tandberg video, Cisco Telepresence, Adobe Connect, and video streaming.”

  17. Telepresence

  18. Telepresence • Cisco TP Solution • 13 rooms throughout IU system • Connectivity to other universities and external organizations through NLR and commercial carriers • Interoperability with H.323/SIP videoconferencing systems in Q4

  19. Videoconferencing

  20. Videoconferencing • Continued growth in HD room systems • Ad Hoc conference service: “22xxx” • Microsoft Lync compatibility • MOVI videoconferencing software

  21. Adobe Connect

  22. Adobe Connect • May 2011: IU Connect servers were upgraded to Connect 8 • Improved audio/video, text chat, meeting layout management • Simplified, more intuitive user interface • Additional supported file formats (PDF, PPTX, PNG, MP4, PPT, JPG, FLV, SWF) • Integration with phone and videoconferencing systems • iOS & Android support for meeting participants

  23. Adobe Connect Adobe Connect Mobile for Android Connect Mobile for iPhone/iPad

  24. Cisco TelepresenceMovi

  25. Cisco TelepresenceMovi • PC/Mac software solution • Compatible with standard videoconferencing systems • High-definition video quality with inexpensive USB webcams • Screen/Content sharing (H.239) • Mobility!

  26. Cisco TelepresenceMovi

  27. PCVC • Personal Computer for Video Conferencing • Concept: Use standard PC as conferencing device instead of proprietary hardware • Surge of incompatible conferencing applications: Microsoft Lync, H.323, Adobe Connect as well as Skype, WebEx, etc. • PC is only common platform for these apps

  28. PCVC

  29. PCVC

  30. PCVC

  31. CT’s Smorgasbord • Mix-n-Match • Videoconferencing to streaming • Adobe Connect & phone bridge • Helpdesk Support – call 6-2020! • Coupons available, just ask us

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