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Implementing Facilities and Assets Management System (FAMS) for Effective Process Management

The Facilities and Assets Management System (FAMS) is designed to effectively manage university resources through an integrated, interdepartmental, and modular approach. This system covers various vital processes, including property management, utilities, maintenance, and customer interfaces. With dedicated Process Improvement Teams (PITs) and a Project Management Team, FAMS ensures that all stakeholders are involved in process ownership from inception to maintenance. The system aims to enhance efficiency, promote collaboration, and ensure adherence to university governance standards.

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Implementing Facilities and Assets Management System (FAMS) for Effective Process Management

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  1. Process Management Model As Applied to Facilities & Assets Management System (FAMS) Implementation

  2. Facilities & Assets Management Systems (FAMS) • Facilities & Assets Oriented • Integrated • Interdepartmental • Modular • Multi-Functional

  3. FAMS Modules/Processes 1 • Systems Administration • Property • Space • Documents/Drawings • Access/Keys • Inventory • Purchasing • Reporting

  4. FAMS Modules/Processes 2 • Condition Assessment • Utilities • Construction • Maintenance • Accounting • Personnel • Customer Interface

  5. Process Management Implementation Approach • Business Process Driven • Identifies Unit(s) Responsible for Each Process • Respects Current University Governance • Process Owners Responsible from Inception thru Maintenance of the System

  6. Process Improvement Teams (PITs):Structure • FAMS Address 15 Different Processes • -> 15 Different PITs • Each PIT Composed of Process Owners • And Led by a Process Manager • Only Active Process Owners • People with Clear Responsibility • Groups Should be Representative • But as Small as Possible (<12)

  7. Process Improvement Teams (PITs):Functions • Process Owners Represent the Staff from their Department • Achieve Consensus on Proposed Processes • Process Manager Takes PIT Recommendations to Project Management Team for Approval • Conduct the Implementation of their Process

  8. Project Management Team: Structure

  9. Project Management Team:Function • Project Manager Leads the Project Team • Just as Process Managers Lead the PITs • Approves PIT Recommendations • Or Sends Back for further Work • Integrates the Process Improvements • And Resolves Conflicts between Processes

  10. Process Management Model:Summary • Business Process Driven • Identifies Unit(s) Responsible for Each Process • Respects Process Ownership • Process Owners Responsible from Inception thru Maintenance of the System • Project Management Team Integrates the Processes and Steers the Project

  11. For More Information Paul Reed Smith Technology Officer Facilities Services paul@u.washington.edu 3-1753

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