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Gear up for growth

Gear up for growth. Miles Lloyd, CEO, Outsauce. • From the front line to the boardroom, via management consultancy, and now to the supply chain • Exposure to many different recruitment businesses • But working on the same challenges and opportunities. Key lesson on this journey:

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Gear up for growth

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  1. Gear up for growth Miles Lloyd, CEO, Outsauce

  2. • From the front line to the boardroom, via management consultancy, and now to the supply chain • Exposure to many different recruitment businesses • But working on the same challenges and opportunities Key lesson on this journey: Success will only come by achieving the ‘right type’ of growth

  3. Are you beginning with the end in mind? • What line in the accounts are we growing, and why… • Sale? • Acquisition? • Lifestyle? • Ego?

  4. Capital & cash flow People & management Systems & processes Quality & excellence?

  5. Best practice as standard A culture of quality throughout your business breeds: Scalability and robustness Improvedrisk management and control Continuous improvement mindset

  6. After implementing the EFQM business excellence model at a previous recruitment business, turnover increased by 95% in three years with EBIT growing by 504% • We maintained profit through the recession, even with diminishing turnovers, that were down 49% across all lines • The business emerged in the rudest health, with record • £ & %profitability

  7. • Have a plan, purpose, goal and strategy… Share them! • What gets measured gets done • Focus in on the causes – not the effects • Always improve: Plan, Do, Check, Act • Positively reinforce continuous improvement through reward • Always add value with every change

  8. • Growing the bottom line doesn’t need to depend on growing the top line… • A quality framework will add real value to your business • Excellence is a never ending journey • Remain as agile as you can • Focus on core, outsource what isn’t

  9. • Credit control, tax and NI payments and employee benefits are handled elsewhere • Lower spend on IT, software, recruitment and training • Remove worries around compliance • Outsource funding and back office processes to counteract fluctuations in cashflow, lower operating expenditure and free resources to focus on day-to-day operations:

  10. We’re spending this year working with a number ofPartnerstohelp buildyour story with our Gear up forGrowthcampaign Visit www.gearupforgrowth.com #GufG Help us build a picture of growth by taking our industry wideGrowthBarometer survey Take part in our Gear up for Growth panel events Partners

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