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Cecil User Meeting

Cecil User Meeting. December 7 th . 2002. Agenda. Statistics for 2002 Staffing for 2003 Leave Plans Surveys & Suggestions Development Objectives. Statistics. Growth over the past year exceeded 100% in some vital areas (see handout) 1065 Courses used Cecil (164%)

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Cecil User Meeting

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  1. Cecil User Meeting December 7th. 2002

  2. Agenda • Statistics for 2002 • Staffing for 2003 • Leave Plans • Surveys & Suggestions • Development Objectives

  3. Statistics Growth over the past year exceeded 100% in some vital areas (see handout) • 1065 Courses used Cecil (164%) • 1024 Staff were involved with Cecil courses (143%) • 93,729 Course enrolments (107%) • 2.5M Log-ins (110%) • 20,000 log-ins in one day!

  4. Collaboration !! Discussion system built by Team Cecil 2002 • Discussions 495 • Discussion Attachments 294 • Discussions Posted 17,355 • Discussions Read 554,628 • Chat … ?

  5. Statistics…

  6. Agenda • Statistics for 2002 • Staffing for 2003 • Leave Plans • Surveys & Suggestions • Development Objectives

  7. Projects • Nick Jones – Project manager • University relations (general) • Cecil systems specialist for liasion with ITSS • Re: production systems integration, upgrading, maintenance • Db design, futures - visions • Sarah Hoy – Business analyst • QA build & testing

  8. “Help” • Cecil “Help” news • Radhini & Richard move upward • Centralised “help” at 76 Symonds St. • Cecil training specialist at central help • .5 person funded by Cecil • Cecil training provided by CPD • Subsidised by Cecil

  9. “Developments” • Sally Liu – Chief Customer Advocate & Trainer • Liasion & upskilling Cecil “help” desk personnel • Training the trainer – Cecil “help” desk trainer • Liasion with faculty Cecil “help” desk personnel • Data capture & analysis of all complaints, bugs & suggestions • Vigourous advocate of customer’s needs to Team Cecil • The last port of call for the most difficult user problems

  10. Systems • Ken Kan, Team Leader • Cecil’s overseer for the integrity of production & development systems • Supervisor for • DBA (himself) • QA build & testing • New full time position • Development systems integration, upgrading, maintenance • Isuru Fernando

  11. S.A.M. • Stephen Witherden, Team Leader • Software Applications & Maintenance • Coordinator for CE and CWI • Supervises Enterprise Reporting • New full time position • Team Building • Novice programmer- developers (p-t)

  12. Cecil Explorer • Ben Vaughan • Fully responsible for development & maintenance of CE • Assisted by Stephen Whitherden & Isuru Fernando

  13. CWI • Allen Chen • Fully responsible for the development & maintenance of the Cecil Windows Interface (CWI) • Back-up on QA build & testing • Assisted by Doug Tan

  14. Management • Don Sheridan, Director • Reports to University Librarian • Advisory Board • David White, Chief Architect • Responsible for all aspects of Cecil • Cecil Team Manager - TBA • Reports to Don • Takes charge of all Accounting, HR issues, coordinates the master project plan

  15. Summer Leave • All full time personnel will be on leave effective Monday 15th. December • Part-time team members will be on strength for all university open days. • Staff Recruiting • 2 part-time developers are sought for summer work • Office Requirements • More staff space has been requested in OCH

  16. Agenda • Statistics for 2002 • Staffing for 2003 • Leave Plans • Surveys & Suggestions • Development Objectives

  17. Survey • Sally will report on the survey • Doug can report on the statistics of the suggestion box • 90+ respondents. • Majority 1 year or less experience with Cecil • Request that we work on refinements • Not aware of training opportunties

  18. Agenda • Statistics for 2002 • Staffing for 2003 • Leave Plans • Surveys & Suggestions • Development Objectives

  19. 2003 • ITSS Support for all production and development systems • Cecil budgets separate from B&E • Base case cuts from 2002 • Plan case provisions for 2003 • User fees based upon 2002 use • $50 / course • $1 / student • Revenue creation will be required (surveys, etc.)

  20. Hardware Updates • Production Database • Completely replace the production servers • Nick can elaborate on that.

  21. Refinements • Discussion (1:1 ++ ) • Course Manager for selected courses • Customised interface / website • Metatagging & search engine • Better up/down load management • Better email • Better security & roles management

  22. Refinements • More training with customisation • Enhancements to rubric marking • More reports & integration • dedicated reporter! • Rapid course setup and roll-forward • Question editor improvements • Learning objects respository, versioning & file management

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