1. Community Development Patrick Reynolds Luis Ibanez Kitware Inc / OSEHRA 2nd OSEHRA Summit September 4th 2013

2. “Community” is not just aMetaphor

3. Contents • The Manufacturing Delusion • Exemplar Communities • Community Development • Developing Our Community

4. The Manufacturing Delusion

5. "Softwareis largely a service industry operating under the persistentbut unfounded delusionthat it is a manufacturing industry."Eric S. Raymond

6. Software is Not a “Product”

7. Software is never “Finished”

8. Software is a platform for delivering Services

9. http://www.flickr.com/photos/rampix/2983350797CC-BY 2.0

10. http://www.flickr.com/photos/brewbooks/8178924346CC BY-SA 2.0

11. Total Cost of Ownership http://da.wikipedia.org/wiki/Fil:Iceberg.jpgCC BY-SA 2.0

12. Picture of Maintenance http://www.flickr.com/photos/metrolibraryarchive/3897646507/ CC BY-NC-SA 2.0

13. “Imitation is not just the sincerest form of flattery—it’s the sincerest from of learning."George Bernard Shaw

17. How do we get there?

18. Community Development

19. Social Economy http://www.flickr.com/photos/84509731@N00/3030646778/CC BY 2.0

20. http://www.flickr.com/photos/63061739@N06/8465532733/CC BY-NC-SA 2.0

21. Community Development Cultural Transformation Shift in Mindset

22. Community Development Managed Production Open Source Production Managing Scarcity Managing Abundance Motivations Contracts Coordination Budgets Rewards Schedules

23. Community Development Open Source Production Large Scale 10,977 Developers 1.5 Billion Edits

24. Problems are Different at large scale.

25. Community Development 19 Million Registered Users 80 Day Releases 3.2 Million Content Pages 10,000 Patches 1,440 Administrators 1,200 Contributors

26. Community Development Nupedia Wiki Volunteers Paid Experts Volunteer Peer-Review 7 Steps Review 1 Year + $120K = 24 Articles 1 Year + $0K 18,000 Articles

27. Community Development 2.5 Million Lines of M Code 15 Million Lines of C Code 25 Million Lines of C Code 16,000 Developers 10,000 Developers

28. “Given enough eyeballs, all bugs are shallow."Eric S. Raymond

29. Community Development The Long Tail 20% of Developers 80% of Work

30. Community Development Large Scale Economics of Abundance 16,000 Developers 5,400 US Hospitals 3 Developers per US Hospital

31. Community Development Doctors M Nurses Pharmacists Easy to Learn Developers 3 Developers per US Hospital

32. Large Scale Efforts yield “Complementary Problems”

33. Community Development Economics of Abundance Problem A Problem B Solution

34. Solving Two Problems http://content.time.com/time/photogallery/0,29307,1911990,00.html Time, RadhikaChalasani

35. Community Development Economics of Abundance Solution

37. Community Development Economics of Abundance Solution 100 Million Captchas per DAY !

38. Community Development Economics of Abundance ? Who has a Problem, for which our problem is their solution ?

39. Community Development Economics of Abundance Public Data for Testing and Training Nursing Schools Realistic Projects

40. Community Development Economics of Abundance Easy Bugs in VistA that need addressing College Programming Courses Projects

41. Community Development Economics of Abundance Developers who can use M Database 258 CS Programs in US Universities

42. Community Development Economics of Abundance Code Reviews for Patches 5,400 Hospitals in need of an EHR

43. Community Development

44. Hierarchical Communication

45. Hierarchical Communication

46. Orthogonal Communication

47. Community Development Orthogonal Collaboration Collaboration Level 1 Level 1 Collaboration Level 2 Level 2

48. Community Development Orthogonal Collaboration Hospitals Patient Advocates Universities Students Doctors Service Providers

49. Community Development Orthogonal Collaboration “Trust is Everything” ElinorOstrom

50. What marks a successful community?