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SCCC Technology & Information Systems

The SCCC Technology and Information Systems (TIS) offers a wide range of services to support faculty, staff, and students in utilizing educational technology effectively. Our services include desktop support, network and telecommunications management, distance education support, and access to various college administrative systems. Key features include email and web portals, networking requests, desktop maintenance, and emergency notifications. With a focus on connectivity and communication, we ensure that all users have the necessary tools and support to succeed in a digital academic environment.

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SCCC Technology & Information Systems

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  1. SCCC Technology & Information Systems

  2. Academic Campus Educational Technology Units (ETUs) Teaching & Learning Centers Distance Education Support Library Administrative/Core Departments Desktop Services Networking & Telecommunications Computer Center Office of Computer and Information Systems Technology Support

  3. Administrative/Core Services to the Individual Maintain Desktop Computers Phone, Network & Internet Access E-mail & Portal Services Web Space Department Web Space RedDot CMS Administrative System College-wide Administrative System College Web Pages & Applications Technology Support

  4. Administrative / Core Services • Request for Network Account Activation • HR/Adjunct Services • Provides username & password to: • Office PC, E-mail, Network & Web Space, Portal

  5. Administrative / Core Services • Office PC • All faculty/staff/administrators have access to an office PC • Private document space and access to your e-mail using Outlook – My Documents moving to the Network (SAN) • Maintenance, Repairs and Software installs handled by Desktop Services • Centrally managed virus protection & patch updates • See Question Mark on lower left section of desktop toolbar for help

  6. http://www3.sunysuffolk.edu/Administration/IT/help/help.asp

  7. Administrative / Core Services • Accessing My Documents - Home • Available via Web-based VPN https://roam.sunysuffolk.edu

  8. Administrative / Core Services • Networking and Telecommunications • Phone & Network Requests

  9. Administrative / Core Services • Networking and Telecommunications • Phone & Network Requests • Wireless Internet Access On Campus. • Personal Laptops • Old Faculty/Staff Portal Announcement Section Will move to MySCCC

  10. Administrative / Core Services • Networking and Telecommunications • Phone & Network Requests

  11. Administrative / Core Services • Phone System Provides: • Individual voicemail boxes to all with assigned phone #’s • Messages Key, Ext 4888, or 451-4888 • Must be setup prior to use – See Phone Help • Call lists (Missed, Received, Placed) • On-Phone Directory • Web tool for Speed Dials, Set/Reset PIN and Call Forwarding when off campus. • On-line Help • http://www3.sunysuffolk.edu/Administration/IT/help/Telecommunications/

  12. http://www3.sunysuffolk.edu/Administration/IT/help/help.asp

  13. Administrative / Core Services • Computer Center • E-mail & Portals • Web Folder for Web Pages • College’s Administrative Systems • Mainframe – Moving to Banner (Project Lighthouse)

  14. Administrative / Core Services • E-mail • Microsoft Exchange with Outlook • In the office – click Icon on lower tool bar • At home/off-campus/other PC– Outlook Web http://www.sunysuffolk.edu/exchange

  15. Administrative / Core Services • Desktop Services • Networking and Telecommunications • Computer Center • E-mail & Portals • Web Folder for Web Pages • College’s Administrative Systems • Mainframe – Moving to Banner (Project Lighthouse) • Requests for Data – 1002 Request Form

  16. Faculty/Staff Portal • With Banner, Transitioning • From: Old Faculty Staff Portal • To: MySCCC

  17. From the College Home Page http://mysccc.sunysuffolk.edu/

  18. Password Expired? • Create a new password if you remember your old one. • Will not be notified in Outlook Web. If your receive “server not available” error in Outlook Web, • Login to the portal to make sure your password is current. • Forgot your password? • Call Helpdesk at 451-4505 (8 a.m. – 6 p.m.)

  19. Old Faculty/Staff Portal • Faculty/Staff Intranet (Portal) • From the homepage http://access.sunysuffolk.edu/Faculty/menu.asp

  20. risg ********* Access to Web-based Mail

  21. Most applications will be moving to MySCCC, beginning this fall

  22. Campus Technology • Technology Guide

  23. Campus Technology • New Employee Technology Orientation

  24. Technology Planning • Campus Computing Council • Campus Technology Plans and Implementation of College Technology Plan • Campus Input to College Computing Council • College Computing Council • College-Wide Technology Planning • Develops and Recommends Policy and Standards

  25. Administrative / Core Services • Emergency Notifications • College Homepage and Portals • College-wide Email • Voicemail • Broadcast via phone/phone display • NY Alert

  26. Administrative / Core Services • Emergency Notifications • NY Alert • “Blast” messages to email, cell, home phone and text • Based upon your selection: • Multiple phone numbers • Cells w/Text messaging • Number maintenance to be handled through MySCCC Portal (Transitioning to Banner)

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