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Private & Confidential

Public Broadcast and Feedback Telephony System (PBFTS). Government of Andhra Pradesh. Private & Confidential. What is PBFTS and what are its benefits?. Increase Operating Efficiency by communicating with key government officials on a single conference call

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Private & Confidential

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  1. Public Broadcast and Feedback Telephony System (PBFTS) Government of Andhra Pradesh Private & Confidential

  2. What is PBFTS and what are its benefits? Increase Operating Efficiency by communicating with key government officials on a single conference call Faster Delivery ofPublic Broadcasts, Alerts andNotifications ConductPollsandSurveysefficiently Improved Governance through well informed decisionsbased on Analytics PBFTSorPublic Broadcast and Feedback Telephony System is a telephone based IVR and Conferencing System Government of Andhra Pradesh Private & Confidential

  3. PBFTS – Achievements so far Audio Conference 613+ conferences 3.5 LakhAudience CM review with all district collectors CM review and feedback from MROs and MPDOs CM review with designated committees for major events like HUDHUD, Pushkaraluetc. CS review with collectors Public Feedback via IVRS 5+ CroreIVR callsanswered 60+ Lakhresponsescollected HUDHUD Pushkaralu Sand Policy Citizen Pulse on Government performance Awareness Campaigns on various Health/Welfare schemes Government of Andhra Pradesh Private & Confidential

  4. PBFTS – What Next? Audio Conference Rolling out to all 36 departments and give control to HODs Rolling out to all 13 district collectors Public Feedback via IVRS Rolling out to required departments based on approvals Government of Andhra Pradesh Private & Confidential

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