The Dental Healthcare Team: Roles and Responsibilities
E N D
Presentation Transcript
Chapter 3 The Dental Healthcare Team
Chairside Dental Assistant and a Circulating Dental Assistant
A Sterilization Assistant Is an Important Member of the Team
Roles of the Business Assistant • Business assistants, also known as administrative assistants, secretarial assistants, and receptionists, are primarily responsible for the smooth and efficient operation of the business office • The duties of a business assistant include: • Scheduling appointments • Communicating on the phone • Coordinating financial arrangements with patients • Handling dental insurance claims
Dentist’s Written Laboratory Prescription Posted on Work Plan
Supporting Services • The dental supply person is a representative from a dental supply company who routinely calls on dental offices • The detail person is a representative of a specific company who visits dental offices to provide the dentist with information concerning that company's product • The dental equipment technician is a specialist who installs and provides service for and repairs of dental equipment • This service may be provided under a maintenance contract or on an as-needed basis