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Oftel Workshop

Oftel Workshop. Mobile Services for Customers with Disabilities 14 November 2001. Reviewing the regulatory background. Frank Phillips Regulatory Policy Advisor Oftel. The 1998 Statement: Telecommunication services for people with disabilities.

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Oftel Workshop

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  1. Oftel Workshop Mobile Services for Customers with Disabilities 14 November 2001

  2. Reviewing the regulatory background Frank Phillips Regulatory Policy Advisor Oftel

  3. The 1998 Statement: Telecommunication services for people with disabilities • paragraph 3.41: … the DG believes that mobile operators should be placed under similar obligations with respect to mobile telephony services for people with disabilities ...

  4. Cond. 25 - what it requires (i) • wide publicity for services provided under this condition • consultation with appropriate bodies • publishable report to DG on measures taken

  5. Cond. 25 - what it requires (ii) • priority fault repair service • nominated third party scheme • bills/contracts in acceptable formats • free DQs plus connection to requested number (all operators)

  6. Cond. 25 - what it requires (iii) • textphone access to relay service • tariff scheme for textphone users • short-code textphone access to 999 service, DQs, operator • call progress announcements in suitable textphone form • plus measures for public call boxes

  7. August 2001 Statement;Universal Service Obligation • paragraph 2.38: … to stimulate and further enhance the availability of appropriate services for disabled customers, Oftel has invited mobile operators to a workshop, which will culminate in the adoption of a Code of Practice ...

  8. Universal Service Directive: article 7.1 (11/09/01 draft) • MS shall … take specific measures for disabled end-users in order to ensure access to and affordability of PATS, including access to emergency services, directory enquiry services and directories, equivalent to that enjoyed by other end-users.

  9. Universal Service Directive: article 7.2 (11/09/01 draft) • MS may take specific measures, in the light of national conditions, to ensure that disabled end-users can also take advantage of the choice of undertakings and service providers available to the majority of end-users.

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