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2008 Annual Boys State Directors Conference. Reviewing and Updating Crisis Management Plans Mike Bredeck Director of Minnesota Boys State 903 3rd Avenue Madison, MN 56256 mnboysstate@frontiernet.net. Reviewing and Updating Crisis Management Plans. What is a Crisis Management Plan?
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2008 Annual Boys State Directors Conference Reviewing and Updating Crisis Management Plans Mike Bredeck Director of Minnesota Boys State 903 3rd Avenue Madison, MN 56256 mnboysstate@frontiernet.net www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • What is a Crisis Management Plan? • Outlines Safety and Security Needs for: • Participants, Staff, Host Facilities, etc. • Details Supporting Resources and Shelters • Documents Reporting and Reaction Procedures • Who to call, Where to go, What to do • Does Not Replace Common Sense • Enhances Initial Reactions by Having a Prepared Plan www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • What is a Critical Incident? • An event or situation that may cause significant disruption to the normal operations of the program and/or events that are potentially damaging to the participants, program, and/or the sponsor, The American Legion • For Example: • Natural Disasters • Family Emergencies • Fire/Explosions w/Damage or Injuries • Criminal Acts • Inappropriate Conduct www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • Why Have a Crisis Management Plan? • Unfortunate Critical Incidents do Occur • Keep Everyone Safe • Minimize Effects of an Incident • Efficiently and Safely Resolve an Incident • Maintain the Program’s Integrity and Reputation as well as Limit Liability www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • Contents of the Plan • Reporting Procedures and Contact Information • Procedures and Roles • Counseling Staff • Operating and/or Senior Staff • Response for Each Potential Incident www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • Reporting Procedures • A Defined Chain of Responsibility and Cell Phone Numbers • (e.g. Counselor -> Dean of Students -> Director) • Minimum Report Details • Nature of Emergency, extent of damage and possible assistance required • Location of Emergency • How the Information was Received • Time the Information was Received www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • Counseling Staff Responsibilities and Roles • Identify and Report Incidents • Direct, Calm, and Keep Their Boys Safe • Pass Information between Senior Staff and Boys www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • Senior Staff Responsibilities • Each Potential Incident Requires a Unique Response and Plan • Prior to Boys State • Define Processes to Handle All Potential Incidents • Assign Roles • Review Plans with Host Institution/Community • During an Incident • Decide how to Best Resolve the Incident • Communicate with Involved Parties as Needed www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • Senior Staff Roles • Should be Clearly Defined • Police, Fire, and Campus Security Point of Contact • Meet and Guide the Emergency Responders • Medical Officer • Coordinate On- and Off-Site Treatment • Media Spokesperson • Allowed and Can Intelligently Answer any Questions • Recorder • Gathers and creates documents for Insurance Agent, Department HQ, etc. • Etc. www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • Possible Scenarios to Consider • What if… • A boy has a death in the family? • A severe storm rolls-in during afternoon sports? • A staff member is accused of physically assaulting a boy? (pushing, tripping, hitting, etc) • A boy reports another boy has tobacco, alcohol, or other illegal drugs? • A boy goes missing at night or during the day? www.boysandgirlsstate.org
Reviewing and Updating Crisis Management Plans • Resources: • Boys Nation Crisis Management Plan • Hand-out • Van Dyk Insurance • Web: www.XXXXXX.com • Phone: www.boysandgirlsstate.org