1. Opportunities for Microsoft Partners in Health Care

2. Agenda Microsoft’s Strategy for Health and Human Services Industry Reform and Investment Key Solution Areas Campaigns The Microsoft Health Team Questions

3. “We are at a tipping point...” CEDA Beds and Bills Forum Hon Nicola Roxon MP Minister for Health and Ageing

4. Health | Where’s the budget? • Federal • $3.2b in projects focused on hospitals and health infrastructure in May 2009 federal budget • $64b in federal health funding over five years, up $20 billion on previous state funding • State e-health initiatives • $35.7m in NSW over the next three years • $87.1m in Queensland in 2009-10 • $5.3m in Tasmania Source: Federal and state budget papers, 2009

5. Our focus Sectors in Health • Acute Care • Our Public and Private Hospitals • Primary Care • Particularly Chronic Disease Management • Aged and Community Care • Health Insurers

6. Our Strategy Securing the Platform Win Core Systems Drive Consumer Health

7. Health | Opportunity Solutions • Connected Health Platform • Knowledge Driven Health • Health Portals • Business Intelligence for Health • Caregiver Collaboration • Case Management • Mobility

8. Market Pressures • Average age of a Rural Nurse is 50 • 10% of GP’s Patients have Adverse Events • 4.6% - 20% of hospitalised patients will have an Adverse Event • 9% - 17% of hospital tests are unnecessary duplicates Providers Health Payers • Health Inflation = 4.8% above current inflation rate Governments need to deliver for citizens Consumerism Aging population Skilled Labor shortage Increasing regulations Increased worldwide competition Growing middle class • Incidence of Diabetes has doubled in two decades • 25% of Australians suffer some form of chronic condition • 67% of men & 52% of women (aged 25 +) are overweight or obese • 40% of consumers non-compliant with medication Public Health Life Sciences

9. Health Reform • States $1B a year better off • State & Territory Government Spend $660M a year upgrading legacy Systems • HHF - $1.8B • Qld - $87.1M Clinicals & $86M on Infrastructure upgrades • NSW - $63.1/4y M to upgrade current ICT systems • Tas - $18.5M/4y on integrating HIS $2.8B - $5.7B Uplift $4.3B - $7.3B/5y $1.6B $1.5B/5y or $2.6B/10y

11. Health Reform and Microsoft Solutions Empower People Liberate Data Connect Care

12. Focus Solution Areas Clinical Communication & Collaboration Care Network Integration Clinical Intelligence Clinical Computing

13. Knowledge Driven Health Platform Clinical Computing: • Mobility • Security • Identity • Management

14. Knowledge Driven Health Platform Clinical Computing: • Mobility • Security • Identity • Management • Clinical Collaboration & Communications: • Unified Communications • Clinical Workspaces • Clinical Documents

15. Knowledge Driven Health Platform Clinical Computing: • Mobility • Security • Identity • Management • Clinical Collaboration & Communications: • Unified Communications • Clinical Workspaces • Clinical Documents • Clinical Intelligence: • Data Integration & Analysis • Decision Support • Performance Management

16. Knowledge Driven Health Platform Clinical Computing: • Mobility • Security • Identity • Management • Clinical Collaboration & Communications: • Unified Communications • Clinical Workspaces • Clinical Documents • Clinical Intelligence: • Data Integration & Analysis • Decision Support • Performance Management • Care Network Integration: • Application Development • Care Coordination • Clinical System Integration

17. Microsoft Platform Value Clinical Value: • Safer care • Clinical efficiency • Improved quality of care • Better service planning and delivery IT Value: • More efficient IT operations • Improved agility • Reduced skills burden

18. Competitive Landscape HEALTH INTEGRATION Connected Health Medical Grade Network Clinical Collaboration Health Smarter Health iPhone for Physicians Open Health Tools

19. Campaigns • Three main focuses • Clinical Computing • Clinical Collaboration and Communication • Clinical Intelligence • Remains enormous opportunity around • Case Management (CRM) • Back Office – ERP and Financials • Mobility • Secure Communication

20. The Health Team • Michael Gration – Director for Health • Industry Support Team • David Dembo • James Kavanagh • Stephen Edwards • Ellis Spooner • Johanne Sergeant • Adam Buchanan • Renee Cathcart • Owen McGrath • Brian McLaughlin • Paul Tysvaer

21. Partner resources 2. Opportunities Overview brochure New Australian partner portal www.microsoft.com.au/ Publicsectorpartners Partner Marketing Centre www.microsoft.com.au/partner/marketing 1. Simpler licensing Customer brochure New online tool www.microsoft.com.au/publicsectorlicensing 3. Industry Specific Partner Readiness. See True North Exhibition Stand

22. Housekeeping • Please remember your evaluation forms • Take advantage of the networking opportunities • Facebook and Twitter • Gala Dinner tonight

23. Questions