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Valued Leadership practices for Achieving exceptional Results

IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6. Valued Leadership practices for Achieving exceptional Results. IRHA/Leadership Partnership. Presenters: Don Kelso, IRHA, Executive Director Jack Bebiak, Greenspire, Senior Partner Deena Dodd, IRHA, InSRHN Director

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Valued Leadership practices for Achieving exceptional Results

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  1. IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6 Valued Leadership practices for Achieving exceptional Results

  2. IRHA/Leadership Partnership • Presenters: • Don Kelso, IRHA, Executive Director • Jack Bebiak, Greenspire, Senior Partner • Deena Dodd, IRHA, InSRHN Director • Aaron Hazzard, Greenspire, Executive Director

  3. Session Objectives • Learn how community hospitals can develop the exceptional leader skills resourced at large systems • Learn how to optimize the growth of internal leaders concurrent with performance improvements • Learn why leadership is the performance “Difference Maker” in highly regulated & competitive industries

  4. Partnership Foundation & Vision • Optimize the Growth & Performance of Exceptional Leaders in Healthcare • IRHA’s Strategic Performance Goals • Track Record of Leadership Needs and Fulfillment from the Members • Valued Relationship with JRB Healthcare Advisors • National Scope: Credentialed Firms, Services & Clients beyond the IRHA focus

  5. Greenspire Organization

  6. Leader Development Council • Chair: Aaron Hazzard, Greenspire Executive Director • Jeff Byrum, Executive Director, Physician Practices, Witham Health Services • Denise Hart, Human Resources Director, Sullivan County Community Hospital • Sara Johnson, Indiana ACHE Regent, President, Perspective, LLC, Director of Undergraduate Programs, IU Fairbanks School of Public Health • Roger Holloway, President & CEO, IL Rural Health Information Exchange • Michael Kolenda, Ph.D., CEO Wind Rose Health Network, Edinburgh Family Health • Wendy Lalone, Executive Director of Ambulatory Services, IU Health West • Jason Marker, M.D., American Academy of Family Practice, CMO, Community Hospital of Bremen • Becky Molnar, Ph.D., Director of Organizational Development, Hancock Regional • Lori Phillips, N.P., VP/CNO, Gibson General Hospital • John Rowe, Attorney, Trustee, Greene County General Hospital • Linda Webb, CNO, Pulaski Memorial Hospital • Staff: Deena Dodd, IRHA , Director, Suki Wright , Greenspire Director of Quality

  7. Partner Credentialing Council • Chair: Aaron Hazzard, Greenspire Executive Director • Matt Browning, Director of Quality Resource Management, Hendricks Regional • Kipp Fortner, Healthcare Supply Chain Consultant • Hicham Rahmouni, Union Hospital Health Group • Jim Miller, Healthcare Consultant • Staff: Tina Elliott, IRHA, Scott Graybill, Greenspire, Jeff Radabaugh, Greenspire Beck Sanders, IRHA

  8. Operating Council • Jack Bebiak, Greenspire, Senior Partner • Deena Dodd, IRHA, Director • Aaron Hazzard, Greenspire Executive Director • Don Kelso, IRHA, Executive Director • Staff: Laura Carlson, Sarah White, Jim Obermaier, & Deborah Rasper

  9. Partner Collaboration Management Forum • Adkisson Search Consultants • Aims International - Midwest • Brandeis Relational Coordination R C • Culture Strategy Fit • Fortner Group • Healthcare Strategy Group • Jenner Group • JRB Healthcare Advisors • McArdle Ramerman Center • Net Revenue Associates • Phillips & Associates Consulting • Verras Ltd

  10. Five Services that are Most Effective in achieving Exceptional Performance Peer credentialed collaborative ala carte services

  11. Leadership Demands are Universal • “Learn how community hospitals can develop the exceptional leader skills resourced at large systems” • Case Studies & Discussion • Having experienced facilitation in formalizing your Continuum of Care alignments • Granular decision support and specialist coaching for reduced risk of actions taken • A Director of Surgery Interim for upgrades of staff and new Director success

  12. Improving the ROI on your Leadership Talent • “Learn how to optimize the growth of internal leaders concurrent with performance improvements” • Case Studies & Discussion • Rounding-out a CFO or CNO’s leadership value-ROI • Plan execution, accountability management process facilitation reduces staff time & cost • Using projects & consultant engagements to grow internal capabilities in achieving goals

  13. Integrate your Leadership with every leader, everyday • Learn why leadership is the performance “Difference Maker” in highly regulated & competitive industries • Case Studies & Discussion • Leadership culture assessment Drives & Tracks improvements for faster & better results • Vision, values and performance measures alignment improve org-wide decision making • Making “Top Down Change” work, sustain, Hospital-Physician Integration

  14. Discussion with Q & A • Common Sense Leader actions that improve productivity • Planned vs. random retention of staff • On-boarding process for “best talent” new hires • Analyzing “3rd Std Deviations” vs. mean or medians • Automatic deployment of counterintuitive thinking • Understanding the “whole” ahead of acting on a part • What skills & support serve your leaders best? • Q & A

  15. “Thank you for creating this meaningful conversation” Greenspire Leader Center, LLC Contact Information: “Connect & Discuss” 317.733.9138 gspire.org

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