1. Chapter 11:Installing and Managing Printers

2. Learning Objectives • Explain and apply the fundamentals of Windows 2000 Server printing • Install local, network, and Internet printing services in Windows 2000 Server • Configure printing services for all types of needs

3. Learning Objectives (continued) • Manage printers and print services • Solve common printing problems

4. Basic Concepts • Print server: A network computer or server device that connects printers to the network for sharing and that receives and processes print requests from print clients • Print client: A client computer that generates a print job

5. Standalone Print Server Devices Figure 11-1 Print server devices

6. Basic Concepts (continued) • Spooling: A process working in the background to enable several print files to go to a single printer. Each file is placed in temporary storage until its turn comes to be printed. • Printer driver: A file containing information needed to control a specific printer, implementing customized printer control codes, font, and style information.

7. Printing Stages Figure 11-2 Printing stages

8. How Network Printing Works • A software application creates a print file, communicating with the graphics device interface (GDI) as it creates the file to include printer control information • The print file is temporarily spooled at the client • The remote print provider at the client makes a remote procedure call to the network print server

9. How Network Printing Works (continued) • The print file is transmitted to the Server service on the Windows 2000 Server print server • At the print server, the “router” (Print Spool service) directs the print file to the print provider • The print provider stores the file in the print server’s spooler

10. How Network Printing Works (continued) • While in the spooler, the print provider works with the print processor to format the printing for the correct data type (such as TEXT or RAW) • When the file is completely formatted the print monitor sends the print file from the spooler to the printer

11. Design Tip • When you plan disk space for a Windows 2000 Server, take into account the type of printing at that server and the number of users. For example, if there are times when 50 users are sending 1 MB print files simultaneously, then you need to plan on at least 50 MB of disk space just for the print spooler.

12. How Internet Printing Works • When an application generates a print file, the file is processed through the client’s browser, which works with the GDI • The browser makes a remote procedure call (using the HTTP and IPP protocols) to the Internet Information Services (IIS) in Windows 2000 Server • The IIS transfers the print file to the regular Windows 2000 Print Spool service

13. Print Job Data Type • Data type: The way in which information is formatted in a print file, such as with no formatting, text-type formatting, formatting for Windows-based systems, and formatting for postscript systems

14. Data Types • RAW: Used with MS-DOS, Windows 3.x, and UNIX • RAW with FF appended: Puts a form feed code at the end of the print file • RAW with FF auto: Checks for a form feed code at the end of the print file and inserts a form feed if one is not present

15. Data Types • TEXT: Used for ANSI-type files, such as from older word processors and text editors • Enhanced Metafile (EMF): Used for Windows-based print files that use GDI at the client • PSCRIPT1: Used to translate Macintosh Postscript formatted files to non-Postscript

16. Print Monitors • Local port: sends print jobs to a local port, such as LPT1 or COM1 and to a regular file • Standard TCP/IP Port: sends print jobs to IP print servers, such as an HP print server card • LPR: used to coordinate printing with LPR compatible UNIX, DEC, and IBM mainframe and minicomputers

17. Print Monitors (continued) • Hewlett-Packard Network Port: used for older HP-type printers with print server cards that do not support TCP/IP but that do support printing through the DLC protocol • AppleTalk Printing Devices Port: used for Macintosh clients that communicate via the AppleTalk protocol to PostScript LaserWriter-type printers

18. Print Monitors (continued) • Pjlmon.dll and Usbmon.dll: monitors that you install manually and that are used for bidirectional printers and printers attached to USB ports

19. Windows 2000 Server Print Monitors Table 11-1 Windows 2000 Server Print Monitors

20. Sample Candidates That Can Host a Shared Printer • Windows 2000 Server and Professional • Windows NT Server and Workstation • Windows 98 • Windows 95

21. Printer Sharing Figure 11-3 Shared network printers

22. Printer Installation • Depending on the level of Plug and Play sophistication, a printer can be installed in one of several ways, such as: • Automatic or manual detection (or a combination of both) using the Add/Remove Hardware Wizard • Automatic or manual detection (or a combination of both) using the Add Printer Wizard

23. Detecting a Newly Connected Printer Figure 11-4 Add/Remove Hardware Wizard detecting the printer

24. Configuring a Local Printer via the Add Printer Wizard Figure 11-5 Setting up a local printer

25. Troubleshooting Tip • If a Plug and Play compatible printer is not automatically detected, make sure that the Plug and Play service is started

26. Configuring a Print Monitor • During a manual installation process, use the Create a new port radio button to configure a particular print monitor (or configure one later in the printer’s properties) and select from: • AppleTalk Printing Devices • Hewlett-Packard Network Port • Local Port • Standard TCP/IP Port

27. Selecting the Type of Printer • Also during the manual installation process, you can specify the manufacturer and model of printer in order to select the right printer driver

28. Selecting the Type of Printer (continued) Figure 11-6 Entering the type of printer

29. Specifying a Printer Name and Printer Share Name • During a manual installation, you can specify a printer name and a printer share name

30. Entering a Printer Share Name Figure 11-7 Creating a shared printer

31. Printer and Printer Share Name Guidelines • Compose names that are easily understood and spelled by those who will use the printer • Include a room number, floor, or workstation name to help identify where the printer is located • Include descriptive information about the printer, such as the type, manufacturer, or model

32. Review of the Setup Parameters • When you manually set up a printer, there is the option to review setup parameters

33. Review of the Setup Parameters (continued) Figure 11-8 Printer setup summary

34. Printer Properties • After a printer is set up you can manage the printer’s properties that include: • General printer information • Printer sharing • Printer port setup • Printer scheduling and advanced options • Security • Device settings

35. General Printer Properties • The general printer properties include: • The printer name • The printer location • A descriptive comment about the printer • The printer model • The printer’s features

36. General Printer Properties (continued) Figure 11-9 Printer Properties General tab

37. Sharing Properties • The sharing tab is used to: • Enable or disable sharing • Specify the share name • Publish the printer in the Active Directory (if the Active Directory is installed) • Install additional drivers for clients other than Windows 2000

38. Sharing Properties (continued) Figure 11-10 Configuring printer sharing

39. Port Properties • The Ports tab enables you to: • Associate a printer with a port • Set up printer pooling • Enable bidirectional printing • Add a new port, such as a print monitor • Remove a port • Configure a port in terms of timeout parameters (for parallel ports); and port speed, data bits, parity, stop bits, and flow control (for serial ports)

40. Printer Pooling • Printer pooling: Linking two or more identical printers with one printer setup or printer share

41. Configuring Ports Figure 11-11 Configuring printer ports

42. Troubleshooting Tip • When configuring a bidirectional printer, make sure that you use an IEEE 1284 cable and check the BIOS setup to configure the port as bidirectional

43. Advanced Printer Properties • The printer properties that you can configure on the Advanced tab include: • Printer scheduling • The printer’s priority • Printer spooling • Holding mismatched documents • Printing spooled documents first • Keeping printed documents (after they have printed) • Enabling advanced printing features • Specifying print processors and data types • Configuring the separator page

44. Advanced Printer Properties (continued) Figure 11-12 Advanced printer properties

45. Troubleshooting Tip • If pages are intermixing from different printouts try selecting the option, Start printing after last page is spooled

46. Troubleshooting Tip • Use the Hold mismatched documents option to save paper and free the printer when there are users who often send a document formatted for another printer

47. Separator Page files • Sysprint.sep: used for PostScript-only printers • Pcl.sep: used to print in Printer Control Language (PCL) for printers that can do either PCL or PostScript • Pscript.sep: used to print in PostScript for printers that can do either PCL or PostScript

48. Separator Page Customization Codes Table 11-2 Separator Page Customization Codes

49. Separator Page Customization Codes (continued)

50. Design Tip • Use separator and banner pages sparingly because they can add to paper costs