1. What will be covered This presentation deals with the question of describing and evaluating product quality inspection processes.

2. Practical examples of effectiveness and efficiency analysis, using numerical data. What is to be discussed • Classification of characteristics proposed for describing the effects of industrial processes. • Formulation of definitions of the effectiveness and efficiency coefficients of quality inspection processes.

3. Ontological designations -describe the effect of the process in respect of quantity, quality, or financial value. Axiological -the determination of the relative worth of the process results. Designating the effects of the process

4. Organizational usefulness • Using some simple mathematical equations and some data from earlier productions, one can use those particular figures to demonstrate the practical usefulness of the characteristics of the effectiveness of the quality inspection process.

5. How it works • Taking concepts and data; inspection processes are very important in many companies.

6. Notation for the main characteristics of the quality inspection process. • Of(0), If(0) - are, respectively, the rejection losses and the total outlay for the inspection and preventive actions in the previous calculation period. • OFA, IFA - are the expected losses and planned outlay in the present period. • OFP, IFP - are the actual losses and costs in the present period.

7. Selection of the most effective or the most efficient system of inspection and preventive action.

8. The mathematical model for the optimization of the effectiveness of a quality inspection process takes 2 forms. • Minimize the total expected loss OFA • Maximize the expected efficiency SOA

9. Examples of 2 quality inspection processes process A

10. Second example Process B

11. Actual values of the outlay and the rejection losses in the previous period were • Process A : IFP = 300; OFP = 4790 • Process B : IFP = 817,820 OFP= 5,282,180

12. Results of investigations

13. Conclusion of process A • The actual system of inspection operations for the production process A is both ineffective, since the real effect is half as high as the expected result, and inefficient, since the decrease in the rejection losses is lower than the outlay for the inspection performance; the real efficiency is half as high as the expected result.

14. Conclusion of process B • The actual organization of the quality inspection is much better: the real effect is nearly equal to the expectations (EAB = 1); the efficiency of quality inspection is both near to the expected efficiency (SAB = 1) and also high in absolute numbers (SOB = 31.22, I.e. one unit of the outlay produces 31 units of the effect, which means a reduction in losses.

15. summary • Quality inspection is useful • Quality inspection is effective • Quality inspection is efficient • Quality inspection is necessary

16. references • Hall, M. and Winsten, C., 1965. A dictionary of the Social Sciences. New York. • Lubicz, M., 1983. On the problem of optimization of a quality inspection process structure.. Int. J. Prod. Res., 21(3): 369. • Lubicz, M., 1979. Investigations of decision premises for product quality formation. Ph. Thesis, Techn. Univ. Wroclaw. • Milward, G.E., 1960. Organization and Methods. MacMillan, London.