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Organizational Behavior

Organizational Behavior. Organizational Attitudes & Behavior. Organizational Attitudes Job Satisfaction Organizational Commitment Job Involvement Organizational Justice Organizational Behavior Organizational Citizenship Behavior Workplace Violence. Why Do We Study Attitudes?.

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Organizational Behavior

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  1. Organizational Behavior

  2. Organizational Attitudes & Behavior • Organizational Attitudes • Job Satisfaction • Organizational Commitment • Job Involvement • Organizational Justice • Organizational Behavior • Organizational Citizenship Behavior • Workplace Violence

  3. Why Do We Study Attitudes? • Are attitudes important? • Criteria for evaluating the impact of employee attitudes • Job Performance • Turnover • Absenteeism • Organizational Citizenship Behavior?

  4. Organizational Citizenship Behavior • Altruism • Conscientiousness • Courtesy • Sportsmanship • Civic Virtue

  5. Factors Influencing Attitudes and Behavior • Personality • Big 5 • Situational Characteristics • Job Characteristics • Organizational Characteristics • Leadership • Supervisor/Manager Behavior

  6. Job Satisfaction • Facet Satisfaction • Pay • Coworkers • Involvement • Opportunities for Advancement • Supervisor • Global Satisfaction

  7. Performance r = .17 r = -.40 Turnover Job Satisfaction r = -.25 Absence r = .30 - .40 OCB Job Satisfaction’s Impact on Behavior

  8. Situational Antecedents of Job Satisfaction • Providing adequate training • Reward/Recognizing employees • Supporting innovation • Employee involvement in decision making • Inspiring & communicating a shared vision • Trust in management • Supervisor-employee “fit”

  9. Organizational Commitment • Components of commitment • Affective • Normative • Continuance

  10. Performance r = .11 r = -.28 Turnover Organizational Commitment r = ? Absence Organizational Commitment’sImpact on Behavior

  11. Job Involvement • Job Involvement vs. Work Involvement • Job Involvement - function of how much current job can satisfy needs • Work Involvement - belief about the value of work in one’s life

  12. Performance r = .08 r = -.13 Turnover Job Involvement r = -.14 Absence r = .25 Effort Job Involvement’s Impact on Behavior

  13. Situational Antecedents of Job Involvement • Focuses on the job’s ability to satisfy certain psychological needs • Sense of meaningfulness • Control of work processes • Feedback about accomplishments • Personal growth & development • Supportive relationships

  14. Organizational Justice • Distributive Justice • Equity distribution • Equality distribution • Need distribution • Procedural Justice • Input • Structure

  15. Organizational Citizenship Behavior • Altruism • Conscientiousness • Courtesy • Sportsmanship • Civic Virtue

  16. Organizational Justice r = .20 - .30 OCBs Personality r = .30 - .40 Job Satisfaction Determinants of OCB

  17. Big 5 Personality Traits Agreeableness Conscientiousness Neuroticism Extraversion Openness to Experience Back

  18. Organizational Culture • A system of shared meanings that result in the way we do things around here. • values • norms • attitudes • beliefs • managerial style Back

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