organizational behavior n.
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ORGANIZATIONAL BEHAVIOR

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ORGANIZATIONAL BEHAVIOR

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  1. ORGANIZATIONAL BEHAVIOR T E N T H E D I T I O N

  2. AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTATYOU WILL BE ABLE TO: • Define organizational behavior (OB). • Describe what managers do. • Explain the value of the systematic study of OB. • List the major challenges and opportunities for managers to use OB concepts. • Identify the contributions made by major behavioral science disciplines to OB. L E A R N I N G O B J E C T I V E S

  3. Describe why managers require a knowledge of OB. • Explain the need for a contingency approach to the study of OB. L E A R N I N G O B J E C T I V E S (cont’d)

  4. What Managers Do • Managerial Activities • Make decisions • Allocate resources • Direct activities of others to attain goals

  5. Where Managers Work

  6. Planning Organizing Controlling Leading Management Functions ManagementFunctions

  7. Management Functions (cont’d)

  8. Management Functions (cont’d)

  9. Management Functions (cont’d)

  10. Management Functions (cont’d)

  11. Mintzberg’s Managerial Roles 1-1a E X H I B I T

  12. Mintzberg’s Managerial Roles (cont’d) 1-1b E X H I B I T

  13. Mintzberg’s Managerial Roles (cont’d) 1-1c E X H I B I T

  14. Management Skills

  15. Effective Versus Successful Managerial Activities (Luthans) • Traditional management • Decision making, planning, and controlling • Communications • Exchanging routine information and processing paperwork • Human resource management • Motivating, disciplining, managing conflict, staffing, and training • Networking • Socializing, politicking, and interacting with others

  16. Allocation of Activities by Time 1-2 E X H I B I T

  17. Enter Organizational Behavior

  18. Contributing Disciplines to the OB Field 1-3a E X H I B I T

  19. Contributing Disciplines to the OB Field (cont’d) 1-3b E X H I B I T

  20. Contributing Disciplines to the OB Field (cont’d) 1-3c E X H I B I T

  21. Contributing Disciplines to the OB Field (cont’d) 1-3d E X H I B I T

  22. Contributing Disciplines to the OB Field (cont’d) 1-3f E X H I B I T

  23. There Are Few Absolutes in OB ContingencyVariables x y

  24. Challenges and Opportunity for OB • Responding to Globalization • Managing Workforce Diversity • Improving Quality and Productivity • Responding to the Labor Shortage • Improving Customer Service

  25. Challenges and Opportunity for OB (cont’d) • Improving People Skills • Empowering People • Coping with “Temporariness” • Stimulation Innovation and Change • Helping Employees Balance Work/Life Conflicts • Improving Ethical Behavior

  26. Basic OB Model, Stage I 1-6 E X H I B I T

  27. The Dependent Variables y x

  28. The Dependent Variables (cont’d)

  29. The Dependent Variables (cont’d)

  30. The Dependent Variables (cont’d)

  31. The Dependent Variables (cont’d)

  32. Individual-Level Variables Group-LevelVariables OrganizationSystem-LevelVariables The Independent Variables IndependentVariables