《Professional English for Secretaries》 Unit 1 Daily Reception Task 1 Getting to Know the Procedures of Daily Reception
Dialogues between the boss and the secretary • Drinks • Meeting • Phone call • Visitor • Would you like coffee? • They are waiting for you in the conference room. • It’s Mr. Sterling. Are you in? • Ms. Barrett is here at my desk.
Dialogues between the boss and the secretary • Papers • Can you come in with the papers I asked for? • I need three copies. One goes to Mr. Robinson. One to Mr. Fairbanks.
Dialogues between the boss and the secretary • Appointment • I want you to pencil in an appointment tomorrow at the coffee shop in the ferry building in Staten Island, 6 A.M., with Coca- Cola.
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Prepare for the reception know your organization’s business and main departments 7
Prepare for the reception know how to contact relevant departments and people 8
Prepare for the reception your work area present a positive image of your organization 9
Prepare for the reception written information for different visitors 10
Prepare for the reception (Waiting area) the necessary equipment and materials 11
谢谢！ Thank you!