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Sri Sathya Sai Seva Organisation saiyouth

Communication Skills. Sri Sathya Sai Seva Organisation www.saiyouth.org. What is Communication?. It is the ability to: Express oneself & Understand Others . Common Ways we Communicate. Common Challenges. Fear of Authority Lack of Awareness Lack of Clarity

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Sri Sathya Sai Seva Organisation saiyouth

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  1. Communication Skills Sri Sathya Sai SevaOrganisation www.saiyouth.org

  2. What is Communication? • It is the ability to: • Express oneself • & • Understand Others

  3. Common Ways we Communicate

  4. Common Challenges Fear of Authority Lack of Awareness Lack of Clarity Unwilling to Communicate

  5. Communication Quadrants 1 2 Unknown Comfort Zone Subject Discomfort Zone Known 3 4 Unknown Known People

  6. Communication Quadrants - Manifestations • Casual • Boastful • False Confidence • Less Credible • No Confidence • Tension • Fear • Shy • Stress Unknown 2 1 Subject 4 3 • Confident • Best Performance • Over Confident • Growing Confidence • Anxiety • Pleasant Surprise Known Unknown Known People

  7. Communication Quadrants – Strategy 1 2 Unknown • Unknown to Known Subject 1 to 3, 2 to 3 • Unknown to Known People  4 to 3, 2 to 3 Subject Known 3 4 Unknown Known People

  8. Unknown to Known  Subject • Preparation • Familiarity with Subject • Rehearsal or Practice • Repeated Practice • Early Practice • Script your dialogues • Role play in front of Mirror or with friends • Emphasize key points Visually and Verbally

  9. Unknown to Known  People • Build Relationship • Get to know people 1-1 • Bonding • Approachable • Smile • Eye Contact • Greet people with name

  10. Applied Strategy • Which Quadrant are these in… where do we move and how? • Job Interview • A Speaker Comes to Campus and you want to talk to him • Meeting someone in a function and starting a conversation with them.

  11. Practice Exercises • First 2 weeks: • Speak about yourself and what you did yesterday for 3 minutes…One session per day. Do this exercise with anyone you know…..Seek their permission and explain why you are doing this • For next 2 weeks: • Practice with a mirrior….Choose topics that may come in interviews (technical or about the area of interest)…..3 minute sessions once a day • For the next 4 weeks: • Practice speaking on the same topics with other people……Imagine an interview setup and that you are talking to managers or HR……Imagine you are talking to a crowd…..Try this for 5 minutes per session

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