Journey of Collaboration Autodesk, Alpha CRC, hiSoft, Moravia, Welocalize

1. Journey of Collaboration Autodesk, Alpha CRC, hiSoft, Moravia, Welocalize Hui-May Koh, Fernando Blasi, Wutai Shi, Vladimir Reiff, Gavin Grimes

2. Autodesk • Autodesk is a world leader in 3D design, engineering and entertainment software. • Covering customers across manufacturing, architecture, building, construction, and media and entertainment industries. • Localizing over 45 Products into up to 19 languages.

3. Localization Services Neuchatel San Francisco San Rafael Oregon Paris New Hampshire Shanghai Tokyo Singapore Australia, Brazil, Bulgaria, China, Czech, Estonia, France, Germany, India, Ireland, Japan, Poland, Russia, South Korea, Spain, Taiwan, Thailand, Ukraine, United Kingdom

4. Localization Services – Our Vendors Subject Matter Experts Testing Software Engineering Linguistic Quality Assurance Automation Testing Art & Multimedia Translation Technical Publication

5. End to End Localization Model Neuchatel San Francisco San Rafael Vendors - Project Management - Translation - Software Engineering - Testing - Technical Publication - Art & Multimedia Singapore Autodesk - Program Management - Upstream Initiatives - Innovations - Technologies

6. Request for Proposal (RFP) for Localization Preferred Vendors Localization Preferred Vendors - Project Management - Translation - Software Engineering - Testing - Technical Publication - Art & Multimedia

7. FY12 Release Cycle Neuchatel San Francisco San Rafael Singapore

8. Autodesk Vendor Summit 2011 - Barcelona Participants • Autodesk Localization Services Management Team • Our Preferred Vendors Objectives • Reflect and look forward • Sharing of Autodesk localization strategies • Innovation discussions

9. Pre - Vendor Summit Process • Four areas (UA, PM, SW, QM) • Each vendor responsible for one area • Successes, best practices, challenges • Offline feedback (XLS) followed by phone calls Outcome • Sense of cooperation rather than competition  common goal • Comparison with own experience • Identification of major highlights/challenges  “food for summit”

10. Vendor Summit • Format • Autodesk + 4 approved Vendors (Key Account people) • 1 day meeting held in Barcelona on the same week as Loc World • Process • Each vendor presenting the collated findings for 1 area • Areas (UA, PM, SW, QM, Language) 45 min’s per area • Open discussion on each area followed each presentation • Autodesk - FY13 Strategy and Planning • Innovation breakout sessions • Topics (Agile Localization / Resource Scalability and Training / Localization Benchmarks) • Outcome • Successful collaboration • Open and honest conversation • Clear map for improvement

11. Post Vendor Summit Several actions have been taken after the summit. • Project Manager Summit • Held before FY13 projects start, to encourage the face to face communications among Autodesk Program Managers and Vendor Project Managers. • Tools Evaluation: • Autodesk started to looking for more simplified project management tool to improve collaboration. The vendor Project Managers will be invited to take part in this evaluation. This is a very good practice that vendors can be involved before any new tools are introduced. • Platform Enhancement: • Autodesk continuously improves the integrated platform like GMS (WorldServer +Trisoft). • Vendors often found that the platform offers increasing productivities since actions and improvements are constantly driven and executed by Autodesk.

12. Maintaining Collaboration • Connecting the Teams: from Client-Vendor to Vendor-Vendor Collaboration • The Common Objective • The Common Framework • The Common Values • Real examples in collaboration • Cross-Validating each other’s work • Support in times of need • Sharing Best Practices